David Ballard Email & Phone Number

Dearborn, Michigan, United States

Tampa Florida

Remote

Orlando, Florida Area

Tampa/St. Petersburg, Florida Area

Tampa, Florida Area

Tampa/St. Petersburg, Florida Area

Clearwater

At The Ceridian Building, 3201 34Th St S, St Petersburg, Fl 33711

Birmingham, Alabama Area

Citi Jacksonville Fl

Hahn Ab Germany, Raf Welford Uk, Nellis Afb Nv, Kirtland Nm, Jacksonville Fl

US Air Force, 50th Hahn AB Germany, 850th RAF Welford UK, 57th Nellis AFB NV, 150th Kirtland AFB NM, 125th Jacksonville FLCombined service of 23 years in the United States Air Force, In support of Desert shield Desert Storm, Northern / Southern Watch, Iraqi Freedom, Global War on Terror

Primary technical contact for critical issues for the global Intel Intranet used for processing microprocessor wafers and global sales forecasting. Served as lead over team of two analysts. Tasks included resolving technical failures in a timely manner, automating application-monitoring tools, and providing technical expertise for application upgrades. Prepared technical training and process documentation for team, to aid with day-to-day support issues. In-depth knowledge in the configuration of Cisco routers and switches with all of the necessary protocols, VLANs, and port duplex / speed settings. New server installations with respect to switch redundancies and correct failover contingencies. Coordinated contract labor to run and terminate CAT5E connections according to design Configuration Management and standard operating procedures. Assisted with critical system outages, software upgrades, and capacity planning. Coordinated with business executives, software experts, help desks, and data source teams in a 24x6-availability environment. Support tasks involved working with Cisco 7500 routers / Cisco 6500 switches, DB2 databases, Cisco Works or What’s-up Gold products Enterprise reporting tools for bulletproof functionality.

Los Alamos, Nm

Performed software and server support for and the design and fabrication, installation, calibration, troubleshooting, repair, preventative maintenance, and documentation of security, access control, fire protection, plant-monitoring systems, CCTV systems, and fiber optics communication systems. I also conducted performance testing of security systems to ensure compliance with Department of Energy and Los Alamos National Laboratory requirements. Assisted with critical system outages, software upgrades, and capacity planning. Coordinated with business executives, software experts, help desks, and data source teams in a 24x6-availability environment. Support tasks involved work with network servers, DB2 databases, Cisco Works or What’s-up Gold products

Master Of Science;, Computer Information Systems

Bachelor Of Science, Electronic Engineer Technology

Associates Of Science, Electronics Engineering Technology