David J. Clarke Email and Phone Number

● Responsible for coaching and training new staff, monitoring program functions, assisting with financial activities, and ensuring quality control by monitoring client activities based on D.D.A. requirements.● Provide daily living support to adults with developmental disabilities.● Experienced in checking blood pressure, pulse, respiration, temperature, and other vital signs including glucose monitoring.● Provide ongoing licensed care to support a staff of 12 direct reports and 6 community protection clients.

Manage critical projects using Agile methods and best practices for iterative deliveries with a direct customer focus.

Provide support for those undergoing acute crises. Offer temporary forms of advocacy to help clients meet these needs. Enable clients to regain sufficient levels of functioning so that they are able to resume advocating for themselves. Deliver accurate and timely referrals for extended and long-term support when appropriate. Support clients dealing with severely distressing issues, such as grief, loss and bereavement. Create detailed case notes, references and documentation for extended support and ongoing client maintenance.

Edit posts, blogs and all general content for professional public facing commercial website. Line edit of all writings by website author with previous extensive as a professional journalist and newspaper editor. Deliver web design feedback and design solutions for e-commerce website. Provide guided interactive detailed feedback of site content for both present deliverables and future planned projects.

Functional, usability, performance and regression testing of billion dollar e-commerce website (www.costco.com) Resource planning and resource utilization based on work forecast. Analyze business requirements and interact/coordinate with business analysts and development team to convert business requirements to testable requirements. Test Planning and preparation of testing schedules based on project timeliness. Analyze the type of testing to be performed (Manual / Automated) based on the re-usability of test scripts. Analysis of test results using statistical quality control tools.Coordinating with the testers and developers in resolving the testing defects. Planning on regression testing for needed modules based on the amount defects.

Manage team of 9 direct reports testing new products using C# and Microsoft .NET technology. Built a quality assurance team from an initial size of two testers to nine and managed the recruiting, hiring and training of all employees hired. Implemented test automation infrastructure to run over 2000 regression tests as part of the daily build automation framework. This resulted in a fifty percent eduction in regression of middle tier and database testing. Direct performance and scalability testing for a multi-tier .NET application. Performance tests are automated to perform both stress and load testing. Supervise the production of GUI automation scripts to reduce regression testing costs by twenty percent. Develop quality assurance and test plans for all products and development cycles resulting in a consistent and repeatable testing process. Lead maintenance engineering and support to an existing customer base of Fortune 500 companies. Develop initial and subsequent modifications of testing in order to continually increase test coverage while reducing cost of producing testing deliverables and provide specific and measurable goals for quality and test coverage.

Managed the test activities from the beginning to the end of the project. Act as focal for resolving problems and interfacing with all other organizations. Oversee the completion of Test Designs, Test Scripts. Provide status, identify and communicate risks to the program team, and participate in defect review meetings.Managed Automation effort of Enterprise multi-tiered Point of Sale Application. Automation effort uses a data driven approach that is based on the underlying application architecture, resulting in reduced maintenance of automation scripts due to application changes. Implemented process throughout Development organization including Code Inspections, Design Reviews and Coding Standards, Build Acceptance, Fix Verification, Regression, Compatibility, etc. Collected requirements and managed the development of internal bug database tracking system. Developed a custom set of reporting metrics for all aspects of the software development life-cycle including quality and regression metrics.

Managed team of 14 direct reports testing multiple products on both COM and J2EE platforms. Developed quality assurance and test plans for all products and development cycles resulting in a consistent and repeatable testing process. Drove,, implemented and measured software testing processes and procedures for quality audit and traceability. Managed Component and Automation testing of three tier E-commerce application reducing defect migration. Developed initial and subsequent modifications of testing in order to continually increase test coverage while reducing cost of producing testing processes. Analyzed, evaluated, and balanced the management of product constraints such as reliability, feature set, project cost, and release dates. Managed quality assurance and testing activities including scheduling, risk management, resource allocation and test strategy and defect prioritization.Wrote test plans, test cases, prioritize test strategies and communicate testing objectives to quality assurance team.Evaluated and reviewed documentation and software deliverables for each phase of the software development life-cycle to validate phased release criteria. Managed the software development lab, responsible for lab setup and training of lab personnel in database and documentation standards.

Program Management role involved writing requirements and functional specification for installation, system administration tool-set and security model for a client/server document management system. Developed test designs and stress tests for a web interface to client/server document management system.Developed and executed Automation API testing for third party developer SDK. Performed API testing for network management tools, including Microsoft SMS. Wrote tracked and verified bug reports. Lead Bug Council for major product release. Reviewed software documentation for accuracy and style. Edit, review and maintain test designs and suites. Execute, create and maintain automated test scripts for Server and client testing.

Provided expert technical assistance for WorkCenter, a client/server document management system, for AutoDesk customers, resellers and system integrators. Areas supported included database optimization, performance monitoring, protocol analysis, recovering down systems, installation assistance, documenting and reporting product defects to development and quality assurance. Defect escalation and operational testing for Quality Assurance. Wrote extensive technical documentation on client/server document management topics including Work-flow, database optimization, TCP/IP routing and configuration, system fault tolerance, document control, security and archive and backup strategies. Defect escalation and operational testing for Quality Assurance

Trained key corporate accounts including Boeing & Microsoft on implementation desktop publishing and design. Responsible for distribution sales on entire Aldus product line to strategic accounts and major resellers. Presented technical seminars and training focused on the print and design industries.