David Clifford

David Clifford Email and Phone Number

Business Improvement and Change Management, Quality and Assurance Management, Management of Risk, and Project Management @
David Clifford's Location
Greater Brisbane Area, Australia
About David Clifford

I have over 20 years' experience consulting and providing change management services in business improvement, governance and risk management, systems and assurance. My experience in facilitating change includes corporate, SMEs', and family companies - in private, Not for Profit and public sectors. I successfully deliver solutions in accordance with the current and future needs of the business. I bring to your business a passion for business excellence, a desire to ‘make a difference’, a belief in personal and team development, and a breadth of knowledge and expertise in leading and developing high performing, technical teams.With increased clarity, alignment of process and practice, and use of appropriate risk and development processes: clients consistently note improved confidence, performance, efficiencies in operation and delivery, and improved risk profiles - while also supporting compliance requirements. Some projects I have led include strategic and operational improvement / change projects within a large government agency, including associate key supply chain industries. I also led the development and engagement of risk management for a health-based Not for Profit business that increased competency in risk for sustained project and business outcomes, and improved understanding of quality principles in the business management cycle.I also support and coach team members in their personal and professional development journeys. F.I.E.Aust., C.P.Eng., RPEQ NER APEC Engineer IntPE (Aus).Evaluator - Australian Organisational Excellence FoundationMentor

David Clifford's Current Company Details
Quality Consulting

Quality Consulting

Business Improvement and Change Management, Quality and Assurance Management, Management of Risk, and Project Management
David Clifford Work Experience Details
  • Quality Consulting
    Management Consultant
    Quality Consulting Jul 2004 - Present
    Brisbane, Australia
    As a consultant, I specialised in organisational change, business improvement, risk management and governance, systems and assurance, and implementation.I have supported private and public sector businesses including infrastructure design, construction and maintenance; manufacturing and engineering supply; Town Planning; Traffic Control; Document Management and Destruction; and Health Services.
  • Anglicare Southern Queensland
    Risk And Compliance Coordinator
    Anglicare Southern Queensland May 2016 - Dec 2022
    Brisbane, Australia
    Provide risk and compliance oversight, advice and facilitation to Anglicare SQ and its various services and facilities. I initiated and developed the enterprise RM Framework incorporating risk, assurance and governance; and deployed the framework through all levels of the business including strategy, operations, projects, business continuity and disaster management. I researched and developed an Assurance Map and Maturity model for assessment and decision making. The Assurance Map (aligned to the 3LoA) supports the organizations adaptability and resilience, and prioritises areas for enhanced control / action. I also supported the establishment of reliable systems and processes that evaluate, monitor and report risk, and a culture of continuous improvement.
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  • Department Of Transport And Main Roads
    Principal Manager - Contract And Systems Improvement
    Department Of Transport And Main Roads Feb 2011 - Nov 2011
    Brisbane, Australia
    I led team and system development, improving the team's delivery and position within TMR and industry. I also established a governance regime for the Contract Development programme. I led development of the Contract Admin System and Performance Measures for the Transport Network Reconstruction Programme. I trained staff in risk-based contract surveillance practices, and performance measures that I had developed for the programme.I was requested to be Project Manager for the Integrated Procurement Framework (TMR). This incorporated Strategic Procurement, Contracts and Programme Procurement. The project was delivered under tight time constraints, within scope and supported business requirements for an integrated approach to TMR's procurement.
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  • Department Of Transport And Main Roads
    Principal Engineer (Quality And Improvement)
    Department Of Transport And Main Roads Jul 2005 - Feb 2011
    Brisbane, Australia
    Project change manager: Business Excellence, Technical Governance, Construction Quality, Technical Knowledge Management. Quality lead in Main Roads.Lead agent and developer for technology-based Communities of Practice in TMR.Promotion of business excellence within TMR. This includes assessment, reporting, and monitoring of improvements, including use of the Business Excellence Framework (BEF).Development of the 2009 Business Excellence Submission (E&T) to SAI Global.Project Director / Manager for Quality in Construction: cultural and systemic change in risk-based surveillance and improved construction practices. Led development of Trend Reporting of high-risk suppliers.Development and deployment of Audit Framework (risk-based assessment and review) for TMR.Lead Quality agent in TMR supporting skills and business development.
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  • Department Of Transport And Main Roads
    Senior Engineer (Quality And Technical Knowledge Management)
    Department Of Transport And Main Roads Jul 2002 - Jul 2005
    Brisbane, Australia
    Change Project manager: Technical Knowledge Management, Construction Quality, Lead Quality Manager for Main Roads.Development and deployment of a TKM Strategy for Main Roads: I led development and use of CoP's in various disciplines; and developed systems for improved access to technical information and experts. Strategic Quality Management: I undertook development of new contract administration systems and risk based surveillance training; processes for product quality investigation; CoP development; and Specialist Supplier frameworks and performance monitoring systems. I also led the quality community supporting improved consistency, communication and discipline alignment.My successes in managing change projects led to my being requested by executive management to undertake these change programmes.
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  • Department Of Transport And Main Roads
    Principal Advisor (Integrated Systems)
    Department Of Transport And Main Roads Dec 1997 - Jul 2002
    Brisbane, Australia
    Business manager for consulting, auditing and training (quality) and supplier quality, change manager for business quality.Technology Leader for the business unit (Integrated Systems) in a fee for service environmentMaintain effectiveness and efficiency of training programmes.Network Solutions for Main Roads and its suppliers - provision of consultation servicesProgramme manager for 2nd party audit programme on construction contractors and high risk suppliers to the Department.Enhancement of business systems for Road System and EngineeringDevelopment and delivery of strategies for improving Quality in Main Roads including:* Surveillance and Project Management practices.* Facilitation of business excellence within RS&E and Main Roads.* Champion for and development of a quality network group for capability and performance enhancement, and improved consistency within MR.
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  • Department Of Transport And Main Roads
    Business Development Manager
    Department Of Transport And Main Roads Aug 1999 - Mar 2001
    Brisbane, Australia
    Customer relationship management, networking strategy, marketing and image development.Develop and enhance Transport Technology’s relationship with its customer groups - establishment of Customer Relationship Management Programme and issues management programme. Development of a Marketing Plan for the Group. Developed the Image of the business.Development of systems supporting the Group’s information management and exposure profile, including customer management system, Internet / Intranet sites, business profiles database and programme management systems.Provision of relevant and timely information and analysis to Business Leadership Group for decision making.Development of Networking Strategy for the Group.
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  • Department Of Transport And Main Roads
    Divisional Quality Co-Ordinator - Manager (Transport Technology)
    Department Of Transport And Main Roads Feb 1994 - Dec 1997
    Brisbane, Australia
    Assurance and improvement manager. Excellence and cultural change manager for business level quality.Facilitation and coordination of quality management: its development, implementation and integration across the Division.Champion for and Integration of the Australian Quality Awards model as an instrument for change within the Division.Management, preparation and documentation of the 1995,1997 (and 1999) AQA submissions for Transport Technology. Achieved AQA finalist status in 1999.Establish systems for the development and propagation of quality improvement.Undertake and coordinate (quality) 2nd party audit programme on construction contractors and high risk suppliers to the Department.Establish and manage an integrated Divisional Quality Assurance system to 3rd party certification.
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  • Department Of Transport And Main Roads
    Executive Engineer - Bridge Construction And Maintenance Section (Bridge)
    Department Of Transport And Main Roads Dec 1990 - Feb 1993
    Brisbane, Australia
    Quality system development, Supervision of inspectorate. Fabrication yard program management. Design of construction gantries.Administration and programming of Nundah fabrication facility producing steel and aluminium componentsAdministration and programming of Inspection services to precast and general bridge components. Audit on suppliers to the Department.Development, implementation and improvement of a Quality System within the Bridge Construction and Maintenance Section. Design of gantry support systems and miscellaneous construction elements e.g. Fitzroy River Bridge Gantry:
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  • Department Of Transport And Main Roads
    Design Engineer
    Department Of Transport And Main Roads Jul 1988 - Dec 1990
    Brisbane, Australia
    Design of bridges as required for the Urban and Rural road network. Elements of design included steel, prestressed and reinforced concrete.Other: cost estimation, liaison with and provision of assistance to Districts for bridge maintenance and construction, review of works from consulting engineers, upgrading of current material specifications and drawings, and affecting internal management processes with the aim of improving Branch efficiency.
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  • Bornhorst And Ward
    Engineer
    Bornhorst And Ward Jul 1986 - Jun 1988
    Brisbane, Australia
    Workers Compensation Rehab. Centre - Woolloongabba – Designer and site inspection424 Upper Roma Street (8 Level Offices in Reinf. Conc/Block) - Designer and Site InspectionChandler Velodrome Upgrading - DesignerQEII Stadia Upgrading Works - Site InspectionHayman Island - Misc. Design of Concrete and Steel ElementsWestminster Bridge Widening - Contract Administration and Site Inspection to Urban Bridgeworks over major Electrified Rail SystemPine Shopping Centre: Stage II - Project Leader/Designer and Site EngineerAustralia Fair - Nominated Site Engineer
  • Macdonald Wagner And Priddle
    Engineer
    Macdonald Wagner And Priddle Jul 1980 - Jun 1986
    Brisbane, Australia
    Gateway Bridge - Design Engineer (3 Years): Abutment Design, Approach works and Toll Plaza Tollway and Tunnel Design, Misc. Concrete and Steel Element Design, Site Inspection (1 Year), Administration of $90M Rise/Fall Contract (Monthly - 2 Years), Nepean Rail Bridge - Design Engineer (4 Months): Analysis of Superstructure, Design of PiersBrisbane Bulk Sugar Terminal: Site supervision and Contract Administration of Workshop, Admin. Building and Conveyor Towers (6 Months)Nerang River Entrance Relocation: Contract Administration of Materials (6 Months)Misc. Structures: Site Inspection services to slipform QAL chimney, Mackay Bulk Sugar Terminal reparations and supervision of Stafford Tavern Earthwork

David Clifford Education Details

Frequently Asked Questions about David Clifford

What company does David Clifford work for?

David Clifford works for Quality Consulting

What is David Clifford's role at the current company?

David Clifford's current role is Business Improvement and Change Management, Quality and Assurance Management, Management of Risk, and Project Management.

What schools did David Clifford attend?

David Clifford attended The University Of Queensland, The University Of Queensland, The University Of Queensland, Sai Global.

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