- Communicated directly with customers via phone, email, and in person; responding to and addressing their needs and concerns. - Utilized Microsoft Word and editing software to design a semiweekly newsletter and a multitude of posters used to advertise activities and updates in the workplace.- Handled medical records & mail confidentially according to company and state guidelines when assisting in administrative roles. - Scheduled meetings between administration and clients, directing guests and alerting staff when they arrive.

● Mentored and supervised multiple new hires and aided their introduction to the workplace.● Collaborated with coworkers in order to create a friendly workplace environment.● Responded and addressed the needs and concerns of customers one on one in order to strengthenrelationships between customers and employees.● Communicated directly with customers and developed personal relationships with numerous clientele.