Delivery, Financial, Risk, and Operational oversight for the Annuity Broker/Dealer application suite with $100B in assets under management. • Successfully delivered the Annuity distributed application suite rewrite to Angular. The modern web technology solution eliminated technical debt and is cloud native compliant. • Migrated department applications from the on-prem data center to the AWS (Amazon Web Services) cloud-based infrastructure, advancing the company digital capabilities.• Remediated critical cyber threat vulnerabilities across the Annuity applications in an accelerated timeframe to limit risk exposure and protect the company member assets.• Effectively fulfilled the IT Delivery Executive responsibilities for the Annuity Regulatory and Operational portfolio of projects enabling compliance to changing regulatory conditions.• Led an IRM compliant (PII, PCI, etc) test data initiative to reduce manual data setup, improve test data quality, and reduce effort for test coordination across core dependencies.• Aggressively adjusted to project forecast expense reductions by recalibrating build teams that aligned capacity with demand in accordance with revised budget forecasts. • Facilitated a critical incident resolution that impacted business essential application availability and risked $65B in assets to market exposure. The resolution and mitigation engaged several organizations within the Enterprise and necessitated executive presence.• Sponsored a learning framework to build and sustain a desired continuous learning culture that reduced SME reliance and promoted knowledge sharing.• Led the adoption of a Mainframe DevOps strategy resulting in reduced lead times and faster delivery of business value• Obtained the top quartile team engagement (86th percentile rank) for the Enterprise• Formulated and led a Managed Services Agreement with a Global Service Provider that transitioned run support externally resulting in significant expense reductions.

Responsible for maturing organizational software development capability and delivery through people, process, and technology. • Developed and implemented a Managed Capacity strategy for sourcing strategic global supplier workforce to satisfy application build demand cont• Formulated and operationalized an organizational service offering to remediate Enterprise wide security vulnerabilities and technical deficiencies• Streamlined vendor and supplier engagement processes resulting in reduced expenses and increased workforce productivity• Orchestrated a strategic vendor assessment and partnership selection for outsourcing software development that resulted in significant cost savings • Led organization advisory group to positively influence associate engagement and cultural transformation• Optimized IT application development processes and practices through the reinforcement of Lean and Agile principles• Planned and organized vendor presentations and booth displays for technical conference hosting over a thousand attendees

Responsibilities include leading and guiding onshore and offshore application development teams in support of software delivery to enable key strategic business capabilities within the Nationwide Claims organization. Fulfill key leadership responsibilities in the planning and execution for a major Nationwide Enterprise transformation program to simplify the organization application portfolio.• Enabled technology solutions across multiple domains such as Guidewire, Java/J2EE, Mainframe COBOL, CICS Web Services and DB2. • Directed a diverse team of onshore and offshore individuals to plan and build complex integrations for 120 external and internal application interfaces • Facilitated conceptual and detailed sprint planning across remote based teams for the Claims Transformation Program • Instituted agile methodology principles to improve delivery predictability and continuous improvement • Collaborated and partnered with IT Business Solution Areas (BSAs) in delivering technology solutions across Nationwide• Negotiated schedules and delivery commitments for vendor dependencies external to Nationwide• Planned and directed Organizational Change Management activities to influence and enable a culture of learning• Received the Nationwide Outstanding Contribution Award in recognition of the Guidewire ClaimCenter application build-out and implementation• Devised an organizational learning framework to facilitate associate skill development around individual, team and organizational needs

Responsibilities include application maintenance, enhancements, operational oversight and production process development and support for the Nationwide Retirement Plans portfolio of J2EE, AS400, and Mainframe record keeping systems. Includes primary accountability for the operational budget, resource management, and application service level agreements.• Staffed and structured application development line employing agile techniques to improve the speed, quality and productivity of application development• Awarded the Enterprise “Project of the Year” award for the successful implementation of the J2EE based Retirement Plan system• Constructed and implemented a support model in accordance with IT Service Management principles • Achieved an application change quality failure rate of 1% by streamlining implementation processes• Significantly improved the overall recovery posture for Nationwide Retirement Solutions applications by improving application infrastructure components• Assembled a consistent software release practice across Nationwide Retirement Solutions applications in accordance with the Enterprise standard Release Management strategy• Implemented application access methods and build & deployment practices in compliance with all Sarbanes Oxley, Financial Reporting, and Audit controls• Facilitated a cultural transition program designed by Senn Delaney to aid in the transformation of a good company to a great company.

Responsible for leading and managing a team of developers, project managers, and technical support staff in support of the Nationwide Financial multi business line initiatives. Accountability for key tactical objectives aligned with company goals. Additional duties include resource allocation, budgeting, scheduling, development planning, and technical communications.• Directed the implementation of availability and performance monitoring and tracking for all major Nationwide Financial applications in support of the IT Operations Excellence objective.• Managed a $5 million budget within a 1% variance of forecast in support of the Nationwide Financial shared multi business line hardware and software assets. • Devised a server life cycle, replacement, and consolidation strategy for Nationwide Financial supporting major risk management and consumption reduction efforts.• Guided the Windows desktop certification and server migration projects to bring Nationwide Financial in compliance with vendor support requirements. • Identified and implemented new roles and responsibilities for the IT Application Services team to align with company goals and objectives.• Coordinated and managed the development and maintenance of 15+ Nationwide Financial distributed applications supporting workflow, reporting, and collaboration processes.

Responsible for leading department projects in support of the Nationwide Financial Life & Health Systems technical objectives. Accountable for developing and maintaining project charters, work-plans, issue/risk logs, and status reporting.• Coordinated and aligned application disaster recovery planning with company business continuity strategies. • Planned and implemented the migration of department Netware Servers to the Windows Server operating system to leverage new technology. • Chartered and facilitated the transformation of a legacy network to a modernized technology.

Provided technical and application support for the Nationwide Financial Life & Health systems department and associated customer service centers. • Performed PC Hardware installation, support, and repair services for a 500 person service center.• Provided vendor software support and relations for the Life Company service center applications.• Implemented product upgrades and new software installations in support of a software currency plan.• Developed web based end-user applications in Lotus Notes and HTML to automate manual processes.

Responsible for programming, debugging, documenting and maintaining application code in support of the Variable Life administrative systems.• Provided end-user technical support and problem resolution for systems programming staff. • Coded and enhanced Visual Basic and COBOL applications for the Variable Life business line.

Explored and investigated new technologies, programming concepts and innovative ideas while participating on the Columbus Gas Research and Rapid Response IT team. • Developed customized end-user systems employing Lotus Notes, COBOL, REXX and EASYTRIEVE technologies.