David Jancan
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David Jancan Email & Phone Number

Director of Engineering Operations, TAC, and IP Services | Responsible AI, Large Language Models at Tempest
Location: Plano, Texas, United States 16 work roles 4 schools
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Role
Director of Engineering Operations, TAC, and IP Services | Responsible AI, Large Language Models
Location
Plano, Texas, United States
Company size

Who is David Jancan? Overview

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David Jancan is listed as Director of Engineering Operations, TAC, and IP Services | Responsible AI, Large Language Models at Tempest, a with 110 employees, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for David Jancan.

David Jancan previously worked as Director of Engineering Operations for Technical Assistance Center and IT Services at Tempest and Director of IP Services at Tempest. David Jancan holds Bachelor Of Business Administration (B.B.A.), Computer Technology/Computer Systems Technology from The University Of Texas At El Paso.

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Tempest

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Profile bio

About David Jancan

Leading the charge at Tempest Network Solutions, my focus is on providing unparalleled engineering operations and IT services. Our team is equipped to tackle complex challenges for industry giants as well as emerging enterprises, ensuring every client receives top-tier support tailored to their unique needs. With a rich history in IP services management and a commitment to operational excellence, I've honed an expertise in delivering network solutions that are both innovative and reliable.At Tempest, collaboration is the cornerstone of our success. We've built a responsive Technical Assistance Center, recognized by major Tier 1 customers for its emergency recovery prowess. My role encompasses strategizing service delivery and steering the IT/IS organization towards peak performance, always guided by ITIL principles. Our goal is to provide secure and efficient support services, empowering clients to achieve superior performance and peace of mind in their network operations.

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Tempest
Tempest
Director of Engineering Operations, TAC, and IP Services | Responsible AI, Large Language Models
santa barbara, california, united states
Employees
110
AeroLeads page
16 roles

David Jancan work experience

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Director Of Engineering Operations For Technical Assistance Center And It Services

Current

Richardson, Texas, United States

Run the day to day engineering, operations and IT Services Division of Tempest Network Solutions where we resolve day to day issues of Large companies like AT&T, Verizon, and T-Mobile where there are always problems every day to as small companies that open only 10 issues a year. No job to large no job to small. Come talk to me about your problems I can fix them. Best-in-class support for all your networking needs.

Nov 2023 - Present

Director Of Ip Services

Richardson, Texas, United States

Responsible for the Operations of the IP/IT/IS Services for the TAC managed TAC networks, onsite server farm, and staff personal computers. Managed up to 8 engineers as well as Sr Techs which included CCIEs, and JNCIEs for Tempest Network Solutions Technical Assistance Center (TAC).

Oct 2019 - Oct 2023

Sr Manager Operations

Richardson, Texas, United States

Responsible for RAN Integrations and Operation of Mavenir's new Open RAN CU DU 3G, 4GLTE and 5GNR network elements.

Dec 2018 - Oct 2019

Senior Technical Support Engineer

Richardson, Texas, United States

Sr Engineer for RAN and CORE Technical Assistance Center supporting Verizon Wireless, Mid-Rivers, Tellus, Rina Strata, GTA, Alaska Cellular Systems, GCI. BTL, T-Mobile, etc... with Help desk, Technical Assistance, Cell site Integrations, IP Networking, etc...

Jul 2016 - Dec 2018

Citi Security Operations Npower Internship

United States

Trained and Certified on Cisco CCNA, Palo alto ACE, Linus+, Sec+, Net+, A+ and Selected for Internship at Citi Security Operations Center.

Aug 2016 - Oct 2016

Student

Mckinney, Texas, United States

Student training for Cisco CCENT, CCNA

Jul 2016 - Sep 2016

Engineering Student

Frisco, Texas, United States

Taking Course in Cisco CCENT, and CCNA.

Jan 2016 - Jun 2016

Senior Field Support Engineer

Houston, Texas, United States

Senior Field Support Engineer for Cricket Communications. Duties include act as single point of contact for all CDMA EVDO and Switching issues within the greater Cricket Network Nationwide.

Mar 2014 - Dec 2015

Senior Support Specialist

Plano, Texas, United States

Principle CDMA Evdo Support Engineer for Nation

Mar 2012 - Mar 2014

Customer Solutions Architect

Plano, Texas, United States

Solution Architect for Mid Tier Wireless customers including Verizon, US Cellular, MetroPCS and Cricket Communications

Jul 2011 - Mar 2012

Service Delivery Manager Ii

Jan 2010 - Jun 2011

Customer Service Account Manager

Richardson, Texas, United States

Responsible for Project Management and Customer Satisfaction and single point of escalation for Cricket Communications as well as Revol Wireless customer issues

Mar 2007 - Dec 2010

Validation Project Manager

Richardson, Texas, United States

For the past 10 years I have worked my way through Nortel to my current position as a Manager and Technical Leader for the Validation Office. My current title is CDMA VO Customer Project Leader I have in the past ten years worked on a number of other technologies to include GSM, LBS, TDMA, and CDMA. I work closely with the design team to help prevent issue making it to the field before product test has even seen the product.

Apr 2003 - Mar 2007

Packet Technology Sme

Richardson, Texas, United States

Review of all Test cases and Project management of Validation Project plans for Verizon Wireless and Sprint PCS First customer applications

Aug 2001 - Apr 2003

Senior Product Validation Office Engineer

Richardson, Texas, Usa

Jul 1997 - Aug 2001

Lan Manager

Lan Administrator for the University of Texas at El Paso responsible for the day to day operation administration and maintenance of 3 University Labs (Bell Hall, Library Technology Center (LTC), and The Fortran and Cobal Lab) Work was to manage the Servers and Clients set up and repair over 100 computers and maintain the Professors computers ~50 that were associated with these labs.

Aug 1993 - May 1997
Team & coworkers

Colleagues at Tempest

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4 education records

David Jancan education

Associate Of Arts And Sciences - Aas, Cyber Security, 4.0

Activities and Societies: Attended Cisco Networking AcademyAttended Part 1 to 4 of Cisco CCNA course.

FAQ

Frequently asked questions about David Jancan

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What company does David Jancan work for?

David Jancan works for Tempest.

What is David Jancan's role at Tempest?

David Jancan is listed as Director of Engineering Operations, TAC, and IP Services | Responsible AI, Large Language Models at Tempest.

Where is David Jancan based?

David Jancan is based in Plano, Texas, United States while working with Tempest.

What companies has David Jancan worked for?

David Jancan has worked for Tempest, Mavenir, Tempest Telecom Solutions, Citi, and Npower.

Who are David Jancan's colleagues at Tempest?

David Jancan's colleagues at Tempest include Tariku Fanta, Christopher Roten, Juan Andrade Jr, Adam Jaster, and Richard Tubis.

How can I contact David Jancan?

You can use AeroLeads to view verified contact signals for David Jancan at Tempest, including work email, phone, and LinkedIn data when available.

What schools did David Jancan attend?

David Jancan holds Bachelor Of Business Administration (B.B.A.), Computer Technology/Computer Systems Technology from The University Of Texas At El Paso.

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