David Jayakumar Email & Phone Number

Proactive, Dynamic and Results-oriented Senior Management professional with over 15 years of experience in Project management, handling Development & Technical support, managing Service delivery operations and team building. Proven expertise in handling large projects across time zones & capable to prioritize, manage projects under pressure & deliver within SLAs. A well rounded professional with passion for delivering results. Hands-on expertise in heading overall project activities from the conceptualization stage to execution and successful integration. Well versed in project planning, delivery & leading cross functional teams. Self-motivated; Led projects to meet the business demands as per SLA & within budgets. High attention to detail, self-awareness, excellent judgment & flexibilityProven expertise in ITIL Service Delivery and Service Support areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management; Incident, Problem, Change, Release, Configuration Management and Service Desk. Skilled strategist who transforms strategic plans into workable solutions through appropriate use of resources, business acumen and building better relationships with stakeholders. Extensive experience in SDLC processes development and proficient in both Waterfall and Iterative frameworks. Adept at transforming strategy into reality and utilizing resource talent and skills to produce optimum results. Instigated initiatives, achieved targets through implementing new motivational plans which in turn inspired and encouraged team to deliver great results. Proven track record of organizational transformation and building talented teams continuously providing members with the training, support, resources, guidance and motivation

Listed skills include Project Management, Service Delivery, It Service Delivery, Business Application Delivery, and 11 others.

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  Bharadidasan University

  Master Of Computer Applications (M.C.A.)