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I work for Hagerty in Traverse City, MI as a Security Analyst. CompTIA A+, CompTIA Network+, and CompTIA Security+ certified with plans to pursue additional industry certifications.
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Security AnalystHagertyGrawn, Mi, Us
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Security AnalystHagerty Jun 2023 - PresentUnited States- Assess security control compliance- Review and update policy and standard documents- Coordinate Phishing training program -
Adv. Service Delivery TechnicianHagerty Oct 2022 - Jun 2023Traverse City, Michigan, United States- Manage our inventory of endpoint records in Service Now o Verifying information is correct and updating Asset Records and Configuration Items as needed- Focus on managing our Mobile carrier accounts o Work with our mobile carriers in managing our lines of service o Identify lines of service with our mobile carriers that are no longer needed and cancel them- Working with manager on managing our Printer fleet o Identifying current printer usage o Remove… Show more - Manage our inventory of endpoint records in Service Now o Verifying information is correct and updating Asset Records and Configuration Items as needed- Focus on managing our Mobile carrier accounts o Work with our mobile carriers in managing our lines of service o Identify lines of service with our mobile carriers that are no longer needed and cancel them- Working with manager on managing our Printer fleet o Identifying current printer usage o Remove unnecessary printers o Update existing printers to current models as needed o Update printer firmware as needed Show less
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Advanced TechnicianHagerty Apr 2022 - Oct 2022Traverse City, Michigan, United States- Same job duties as a Client Services Technician- Provided additional support for other Support Technicians who were stuck on issues and could not find a resolution
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Client Services TechnicianHagerty Aug 2020 - Mar 2022Traverse City, Michigan, United States- Provide end user support related to software and hardware issues – both via phone queue and in person o This includes software installation, upgrade, troubleshooting, removal o Hardware installation, troubleshooting, replacement as needed - Work on related IT projects o Worked closely with the security team on endpoint remediation o Audit our mobile accounts, identify and remove unused or unnecessary lines o Updated firmware on all our HP Printer fleet
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Lea TechnicianTraverse Bay Area Intermediate School District Tbaisd Apr 2019 - Aug 2020Traverse City, Mi- Provide technical support to staff and students of Buckley, Alba, and other community schools - Manage school’s Windows Server environment – AD, DNS, DHCP, and GP - Work with and have experience in SCCM, G-Suite Admin Console, FreePBX, WordPress, PowerShell and other hardware/software systems - Oversee the purchase, installation of, and maintenance/repair of new and used hardware and software -
Technical SupportJanco International Inc. Feb 2017 - Apr 2019Traverse City, Mi- Responsible for customer calls and assist with software and hardware issues ranging from installation of our software, setup servers and workstations, install/troubleshoot printers, as well as other hardware and networking issues - Worked specifically with customers setting up and implementing the tablet application that integrated with our software - Performed monthly online trainings for customers about our software - Provided occasional onsite hardware and software support… Show more - Responsible for customer calls and assist with software and hardware issues ranging from installation of our software, setup servers and workstations, install/troubleshoot printers, as well as other hardware and networking issues - Worked specifically with customers setting up and implementing the tablet application that integrated with our software - Performed monthly online trainings for customers about our software - Provided occasional onsite hardware and software support - Assisted with testing new versions of our company software before it is rolled out to our customers Show less
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Social WorkerTendercare Birchwood May 2011 - Jun 2017Traverse City, Michigan- Responsible for overseeing up to 31 residents- Provide psychosocial support to my residents and family- Connect residents and family with needed resources to be successful post discharge- Perform regular assessments of my residents- Create a Plan of Care for my residents that addresses their wants and needs during their stay- Meet regularly with residents and families to discuss Plan of Care and discharge plan
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Case ManagerGoodwill Inn Apr 2011 - May 2011Traverse City, Michigan- Work with guests to develop a plan to improve their housing and employment situation- Meet regularly with my guests to discuss their stay at the Inn and progress on their goals- Connect guests with needed community resources -
Intern Case ManagerGoodwill Inn Oct 2010 - Mar 2011Traverse City, Michigan- As an Intern, I was supervised by a the Inn manager and case manager- Work with guests to develop a plan to improve their housing and employment situation- Meet regularly with my guests to discuss their stay at the Inn and progress on their goals- Connect guests with needed community resources
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Field Service TechnicianAdvanced Communications Inc. Oct 2007 - May 2011Traverse City, Michigan- Was responsible for up to 8 or more cable service installations in a day- I performed installations in both residential and commercial locations- Had to complete installations within specific time frames- I was responsible for troubleshooting and repairing customers services as needed
David Jenneman Skills
David Jenneman Education Details
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Social Work -
General Studies
Frequently Asked Questions about David Jenneman
What company does David Jenneman work for?
David Jenneman works for Hagerty
What is David Jenneman's role at the current company?
David Jenneman's current role is Security Analyst.
What is David Jenneman's email address?
David Jenneman's email address is dj****@****isd.org
What is David Jenneman's direct phone number?
David Jenneman's direct phone number is +123136*****
What schools did David Jenneman attend?
David Jenneman attended Spring Arbor University, Northwestern Michigan College.
What skills is David Jenneman known for?
David Jenneman has skills like Microsoft Office, Problem Solving, Teamwork, Troubleshooting, Software Installation, Communication, Customer Service, Public Speaking, Case Management, Healthcare, Social Services, Active Directory.
Who are David Jenneman's colleagues?
David Jenneman's colleagues are Amy Boscarino, Katie Bukowski, Allison Leman, Luisa Dorough, Ankur Mehta, June Palumbo, Anita Tiwari.
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