David Jensen Email & Phone Number

Revenue Cycle Consulting services including "turn-around" performance improvement and technology enablement.

• Directed revenue cycle operation improvement for a 900+ bed academic hospital in New York with $450M in Net Patient Revenue. As a result of turn-around initiatives, Net Monthly Patient Revenue was increased by 20%;• Project Manager for CDM restructuring initiative charging, moving the Hospital from an Inpatient flat fee to an itemized charge structure including the documentation for Siemens INVISION Charge Master maintenance;• Served as Project Manager for implementation of charging mechanisms for all patient service departments including six charge interfaces and automated charging on Siemens Physician Orders Entry;• Managed the implementation of observation/extended stay processing which included a redesign and documentation of the Siemens INVISION Bed Master.• In accordance with Managed Care contract terms, assisted departments such as Cardiac Cath, Operation Room, and Pharmacy in net revenue initiatives associated with enhance charge capture;

• Responsible for overall billing and collection operations for 750 physician academic practice plan including developing strategies to meet net revenue targets;• Served as a contributor and participant on various committees, including but not limited to the University of Chicago Practice Plan Board of Directors, Clinical Chairs, Clinical Administrators, to achieve goals;• Conducted analysis of the current processes/operations, staffing levels and staff effectiveness that support the overall goals of the UCPP business office operations. In concert with industry standards, management, and existing technology, developed productivity measures for individual units to increase revenue cycle efficiency and maximum reimbursement;• Served as Project Manager for the implementation of the IDX Anesthesia Module for Department of Anesthesiology and Critical Care to the University of Chicago Physicians Group;

• Managed Business Office operations for a large Academic Hospital in New Jersey utilizing the Siemens INVISION system. Management included process improvement initiatives, oversight of Billing, Follow-up and Cash Posting interim managers and the implementation of a Cash Acceleration Program. As a result, the average cash collections for each month of 2nd quarter 2001 exceeded the 1st quarter average cash collections by $10 million each month;• Managed a multi-departmental task force for a major hospital to implement strategies to complete Revenue Cycle initiative after an IDX LastWord implementation;• Managed Physician Accounts Receivable for a large Academic Physician Foundation. Included the Management of a Cash Acceleration Program to increase cash collection for aged receivable. Exceeded the targeted cash collections by over $2 million by collecting $10 million on $29 million aged receivable;

• Developed cutover plan for the installation of the IDX LastWord Patient Accounting system for multi-hospital system;• Established LastWord Patient Accounting and Financial report distribution for centralized business office;• Lead the testing of LastWord financial reporting including the Patient Accounting nightly process;• Facilitated the production of LastWord monthly revenue and general ledger reporting;• Assisted in the creation and documentation of LastWord Patient Accounting Training materials including the build of a testing environment;

• Renegotiated Medical Group Agreements for HMO, POS and PPO products;• Conducted on site audit of Medical Group credentialing files to ensure compliance with NCQA;• Member of the Credentialing Review Committee;• Created tracking database for Claims Investigation Unit;• Conducted Medical Group Orientation seminars;• Conducted analysis of utilization practices for Point of Service Product;

• Recruited, Contracted and maintained network of seventeen Chiropractors for the Dreyer Health Plan Point of Service product;• Conducted site evaluations of Providers to ensure meeting NCQA standards;• Developed Provider database for tracking facility credentialing documentation to ensure meeting of NCQA standards;• Active participant in Data Improvement Team to ensure accurate vendor files in the IDX system;

• Supervised Business Office staff members throughout four clinic locations responsible for Billing and Accounts Receivable.• Developed employer database in the IDX informational system. This information was used for case management and financial analysis.• Developed workflow and documented procedure to coordinate registration activities with Dreyer Health Plans and Dreyer Medical Clinic for the HMO Product using the IDX system.• Analyzed and reported copay collection activities by medical department and employer group.• Facilitated seminars on improving customer service for external and internal customers.• Was an active participant on the committee to develop and improve scheduling activities with the IDX informational system. Involved in training receptionists on the process of scheduling and using the customer registration screens.• Developed reporting to documenting registration activities at three clinic locations.

Mba, Health Administration

Included Project Managment Eductation

Bs Science, Health Administration