David Jermyn Email & Phone Number

Paris, Île-de-France, FR

London, England, GB

Helping and supporting leading brands to maximise customer loyalty and profitability. Working across both sales and service estates, experienced in operational transformation and project implementation.

Cork, Ireland, IE

Middlesex, England, GB

Responsible for the sales performance and delivery across the largest route to market for both Attraction and Existing customer growth and value.

Middlesex, England, GB

Responsible for inbound and outbound sales performance and delivery across the largets route to market for the existing Sky customer base – any customer looking to add additional product or service would come via one of the 3 UK centres that I managed.

Middlesex, England, GB

Joined Sky to head up and manage all sales outsourcing relationships -10 sites and 8 partners across the UK.

Results Based Marketing provides specialist advice and independent consultancy in the implementation, procurement of outsourcing, management and development of contact centre operations.

Dataforce provides data-driven, multi-channel Customer Relationship Services to establish and grow productive customer relationships for clients. Dataforce offer a holistic approach by integrating database services, contact centre, direct mail, campaign handling, fulfilment and email marketing.I joined the Dataforce leadership team following the.

London, London, GB

Telecom Express was the outsourced CRM arm if the AMV:BBDO group. Providing CRM solutions for the likes of MCI (Worldcom), RAC, ntl, HPIS (AIG), Hays DX and Easynet in the provision of inbound, outbound and wed-enabled service delivery. As the general manager, I was responsible for the P&L, as well as the strategic development of the business.

London, London, GB

Commercial Director responsible for the growth and development of all existing and new client revenue within the outsourced contact centre business of Telecom Express.

Board director responsible for the acquisition, implementation and management for one of the UK's leading domestic and business energy brands.

Greenwood Village, Colorado, US

Responsible for acquiring and managing a client base utilising the American client base to leverage capabilities across their pan-European centres in the areas of complete customer management.

Responsibilities for both new business and existing client development. Managing a team of five business development managers we increased the group turnover form £2.5 millions in 93’ to £18 million in 96’.