Talent AdvisorPresidents Club honor recipient

​Unit Director – Bojangles Restaraunts Inc. September 2010 – Present. Managing daily operations of the Restaurant, generating sales in excess of $1.5 million. Recent accomplishments include​Maintaining double digit increases over previous years sales. Set 6 record weeks in sales.• General Management Duties• Human Resources responsibilities, including interviewing hiring, training, coaching, counseling and terminating employees.• Developing Assistant Managers for promotion to Unit Director positions.• Increasing Sales and Profitability through improving customer service, service times, quality and inventory controls.

General Manager, Petro Express, Gastonia, NC, July 2004 – January 2009. Managing daily operations of a large format convenience store with annual gas and merchandise sales in excess of $10 million. Maintained double digit increases in sales for over two years. ​Responsibilities include:* Managing controllable P&L costs within guidelines set by the company.* Cash Audits, Inventory Controls, Labor Costs* All aspects of Human Resources:* Interviewing, hiring and training employees. * Improving performance through coaching and disciplinary actions when necessary.* Completing daily paperwork for reporting to the Corporate Office* Vendor Relations - Proper stock level, signage and cleanliness of area.* Assisting my District Supervisor in whatever capacity needed. Including:* Working one on one with other Managers having issues.* Being available to other managers in the area while District Manager is unavailable.* Gathering weekly paperwork and dispersing it at the corporate offices.* Checking the Area Payroll for errors and submitting it at the office.* Assisting the H.R. Director in the following:* Handling the Customer Service line calls while District Supervisor was gone.* Investigating and conferring with a Manager and his Asst. Manager that were having difficulties working together.* Conducting New Employee Orientation at the Corporate Training Center.* Special Assignments including Team Leader of a Store Planogram Reset Team.* Compiled Excel based reports to assist in inventory reporting, and labor calculations, subsequently implemented company wide.* Created procedure guide for the sale, tracking and reporting of Lottery tickets sold.​

 Responsible for all aspects of managing 16 photographic studios. Planning, developing, organizing, implementing and controlling annual sales cost and operational plans, policies and program in support of Olan Mills marketing goals.  Monitor and manage proper collecting, recording, remitting and depositing of all monies at studio and area levels. Interviewing, hiring and training the Area Supervisors and Studio Managers. Maintaining the Areas production according to company guidelines. Involved in demographic studies for planning purposes. Training photographers, sales consultants, appointment secretaries, telecommunications managers and telecommunication operators. Certified to Facilitate Zenger/Miller Management Training Courses.