David John

David John Email and Phone Number

Trainer and Quality Assurance Manager @ nevetal
Luton, GB
David John's Location
Luton, England, United Kingdom, United Kingdom
David John's Contact Details
About David John

Specialties: Customer Service, Supporting, Developing & Leading Teams, Customer Service Training, Complaints Management, Customer Experience, Coaching, Presentation Skills

David John's Current Company Details
nevetal

Nevetal

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Trainer and Quality Assurance Manager
Luton, GB
Website:
nevetal.com
Employees:
80
David John Work Experience Details
  • Nevetal
    Trainer And Quality Assurance Manager
    Nevetal
    Luton, Gb
  • Quickstat
    Head Of Cgt Uk
    Quickstat Jul 2024 - Present
    Jamaica, New York, Us
    Leading and supporting the Cell & Gene Therapy team to deliver outstanding customer service to our clients.
  • Bristol Myers Squibb Uk & Ireland
    Senior Customer Service Manager
    Bristol Myers Squibb Uk & Ireland Apr 2019 - Jun 2024
    London, England, Gb
    Supporting the continued enhancement of relationships with customers and partners and working at a senior level to embed a best-in-class customer service ethos throughout the organisation.
  • Bristol Myers Squibb Uk & Ireland
    Customer Service Manager
    Bristol Myers Squibb Uk & Ireland Jul 2017 - Mar 2019
    London, England, Gb
    Leadership of Celgene’s Customer Service team, managing escalations, working in collaboration with customers and partners and delivering key projects.
  • Evolution Homecare Services Ltd
    Patient Services Manager
    Evolution Homecare Services Ltd Jun 2011 - Jul 2017
    Providing leadership to Evolution’s Patient Services Department, comprising teams of admin staff, account coordinators and inbound/outbound customer care agents responsible for organising the delivery of medication to patients suffering from chronic health conditions.
  • Zenith Hygiene Systems Ltd
    Head Of Customer Services
    Zenith Hygiene Systems Ltd May 2010 - Jun 2011
    Welham Green, Hertfordshire, Gb
    Providing leadership to Zenith's Customer Service Department. Running a team of customer care staff in a Contact Centre environment.
  • Connaught Plc
    Area Manager (Customer Experience)
    Connaught Plc Jan 2009 - May 2010
    Exeter, Gb
    Responsible for developing and improving strong, effective relationships with Social Housing clients, tenants, and other key stakeholders across Herts, Beds, Bucks, Suffolk and Norfolk. Line-managing front-line customer service staff across my area.
  • Continua Ltd
    Logistics & Customer Service Manager
    Continua Ltd Apr 2004 - Dec 2008
    • Management of the Logistics and Customer Service Department / Contact Centre • Management of relationships with suppliers, customers and key stakeholders• Implementation and management of Customer Satisfaction systems and processes.• Responsibility for managing and reporting on customer complaints.
  • Xerox Corporation
    Marketing Support Executive
    Xerox Corporation Jun 2001 - Apr 2004
    Norwalk, Connecticut, Us
  • Xerox Corporation
    Scheduler > Team Leader > Product Launch Executive
    Xerox Corporation Nov 1990 - Jun 2001
    Norwalk, Connecticut, Us
  • Commission For Racial Equality
    Executive Officer
    Commission For Racial Equality Sep 1986 - Oct 1990
    Gb

David John Skills

Customer Service Customer Satisfaction Team Management Team Building Team Leadership Customer Experience Building Relationships Leadership Training Management Coaching Key Account Management B2b Change Management Strategy Crm Stakeholder Management Logistics Recruiting Performance Management Business To Business Logistics Management Account Management

David John Education Details

  • The Open University
    The Open University
    General
  • Hammersmith & West London College
    Hammersmith & West London College
    Business & Finance
  • Beaumont School
    Beaumont School

Frequently Asked Questions about David John

What company does David John work for?

David John works for Nevetal

What is David John's role at the current company?

David John's current role is Trainer and Quality Assurance Manager.

What is David John's email address?

David John's email address is dj****@****ene.com

What schools did David John attend?

David John attended The Open University, Hammersmith & West London College, Beaumont School.

What skills is David John known for?

David John has skills like Customer Service, Customer Satisfaction, Team Management, Team Building, Team Leadership, Customer Experience, Building Relationships, Leadership, Training, Management, Coaching, Key Account Management.

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