Generated and lead initiatives to reduce information security risk. Created vision and strategy for in house security program. Managed Security, NIST Cybersecurity Framework, CIS top 20 framework risk assessment and control gap closure. • Acting Cybersecurity Architect• Conceived and spearheaded an internal Security Governance program which included multiple risk assessments NIST CSF, CIS20 framework with maturity model• Development of the department strategy, in conjunction with senior colleagues• Manage internal cybersecurity projects • Represent company on audits, assessments, and customer reviews• Coordinate with Compliance team on overlapping security initiatives• Developed processes in house IAM solution controlling user lifecycle Global infrastructure Services Analyst Manage global Microsoft Exchange and Active Directory environments. Directly involved in major environment upgrade to increase administrative potential and the overall user experience. • Office 365 Migration o Azure tenant setup o Exchange online setup o Developed Migration plans o Coordinated with team to migrate 9000 mailboxes• Exchange Environment Upgrade o Exchange 2003 to Exchange 2010 o Exchange 2010 to Office 365 Exchange Online• Active Directory Upgrade o Upgraded functional levels of domain and forest• Daily management and monitoring of AD and Exchange environments

Manage multiple customer environments to ensure best practices are being followed and new technologies are integrated properly. • Tasked with high visibility customer that currently were unstable o Coordinated efforts between teams to correct and stabilize • Preformed customer environment audits o Created supporting documentation for Client Architects to utilize

Responsible for all Windows log collection technologies and the customers that utilize them. • Developed/Verified documentation for all new and existing Windows log collection solutions• Developed and preformed windows log collection training• Worked with customers with large complex networks to: o Ensure all setting for the collector to work properly o Advanced Windows troubleshooting  Group Policy  Security Policies• Created DEV environment for all Windows log collection technologies o This environment is used to test:  Current Collectors  Future Collector  Security Permissions

Managed 8 customer networks located throughout the Metro Detroit area. Moved to Professional Services and focused on Symantec and Windows engagements.• Planned and upgraded SEP 11 environment to SEP 12.1• Managed Symantec Backup Exec in various environments• Planned and documented PGP universal server deployment that included whole disk encryption and customized consumer policies• Created SSIM and DLP test environments for development

Accountable for administering, optimizing and supporting internal LAN/WAN infrastructure consisting of Windows 2003 Active Directory, Exchange 2007 and more than 100 Windows XP Professional workstations. Researched, recommended and implemented all new hardware and software into the environment to increase efficiency. Provided support for all internal and remote users on hardware and software issues. Manage inventory of all servers, workstations, laptops, printers, copiers/scanners, mobile phones and software licensing.• Solely responsible for monitoring, repairing, configuring, and testing of all servers • Responsible for taking lead on all major projects o Two remote office setups (Chicago, Grand Rapids) o Three remote office moves to larger suites (Chicago, Grand Rapids) o Expansions of the main headquarters located within the Rochester Hills office building o Developed design for companywide intranet• Implemented Sonicwall firewalls with high availability and deployed VPN access to all traveling and home users• Deployed Sonicwall CDP (Continuous Data Protection) backup solutions with local and remote devices• Developed and implemented companywide disaster recovery plan that included o Threat assessment o Standard Operating Procedures o Contingency Planning Procedures o Security Policies o Planned and preformed full disaster recovery test• Developed Security Education Training and Awareness program o Documentation o Developed training guidelines for all employees