David Johnson
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David Johnson Email & Phone Number

Operations Manager Service Level Agreement at Nedbank
Location: City Of Johannesburg, Gauteng, South Africa 4 work roles 3 schools
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Current company
Role
Operations Manager Service Level Agreement
Location
City Of Johannesburg, Gauteng, South Africa
Company size

Who is David Johnson? Overview

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Quick answer

David Johnson is listed as Operations Manager Service Level Agreement at Nedbank, a company with 18747 employees, based in City Of Johannesburg, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for David Johnson.

David Johnson previously worked as Operations Team Manager at Nedbank and Continuous Improvement Specialist at Nedbank. David Johnson holds Certificate, Behavioral Sciences, Grade 5 from University Of Cape Town.

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Email format at Nedbank

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Nedbank

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Profile bio

About David Johnson

I am an experienced Operations Service Level Agreement Manager with a solid background in optimizing SLAs, process improvement, and client satisfaction. Throughout my career, I've had the opportunity to work with dedicated teams and contribute to exceeding service level agreements. I bring a wealth of experience in analyzing processes, identifying areas for improvement, and implementing innovative solutions. My focus is on achieving or surpassing financial targets while fostering collaboration, building strong client relationships, and ensuring business processes align with strategic goals.My journey at Nedbank Ltd has provided me with valuable insights into problem-solving, project management, relationship building, and effective communication. I thrive as a team player and take pride in maintaining high standards and integrity in all my endeavors. SLA management and process improvements are areas I'm deeply passionate about, and I'm committed to delivering tangible results through my work. I look forward to connecting with like-minded professionals who share a dedication to excellence in the field of operations and service level agreement management. Feel free to reach out, and let's explore potential opportunities for collaboration and success.

Current workplace

David Johnson's current company

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Nedbank
Nedbank
Operations Manager Service Level Agreement
sandton, gauteng, south africa
Website
Employees
18747
AeroLeads page
4 roles

David Johnson work experience

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Operations Manager Service Level Agreement

Current

South Africa

I am an experienced Operations Service Level Agreement Manager with a strong background in optimizing SLAs, process improvement, and client satisfaction. My skills include analyzing processes, identifying pain points, and implementing innovative solutions to exceed service level agreements. I have a proven ability to collaborate with stakeholders, drive.

Oct 2020 - Present

Operations Team Manager

South Africa

As an Operations Team Manager at Nedbank, I was responsible for supervising and managing a team of employees within the bank's operations department to ensure efficient workflow, compliance with policies and procedures, and the achievement of departmental goals. My key responsibilities included:* Meeting Service Level Agreements (SLA) by managing.

Jan 2015 - Oct 2020

Continuous Improvement Specialist

South Africa

As a Continuous Improvement Specialist at Nedbank, I was responsible for identifying and implementing process enhancements and efficiency improvements across the organization to enhance overall operational performance and customer satisfaction. My key responsibilities included:* Identifying and improving all existing processes in the operations environment.

Jan 2014 - Dec 2015

Team Leader

South Africa

Involved in property investment activities. My role involved managing portfolios, analyzing market trends, and making strategic decisions to maximize returns for the bank's clients.Key responsibilities included:* Serving as support for all technical requirements for team members.* Managing productivity and workflow, including training new team members.*.

Jan 2010 - Nov 2014
Team & coworkers

Colleagues at Nedbank

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3 education records

David Johnson education

Certificate, Behavioral Sciences, Grade 5

Activities and Societies: Behavioral Economics for Developing Countries Behavioral Economics for Developing Countries

Diploma, Counseling Psychology

Blackford Centre

Junior Management, Business Administration And Management, General, Nq Level 5

Gordon’S Institution Of Business Science
FAQ

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What company does David Johnson work for?

David Johnson works for Nedbank.

What is David Johnson's role at Nedbank?

David Johnson is listed as Operations Manager Service Level Agreement at Nedbank.

Where is David Johnson based?

David Johnson is based in City Of Johannesburg, Gauteng, South Africa while working with Nedbank.

What companies has David Johnson worked for?

David Johnson has worked for Nedbank.

Who are David Johnson's colleagues at Nedbank?

David Johnson's colleagues at Nedbank include Mpho Ditshego, Featherson (Justin), Wandile Madonsela, Zandre Julies, and Karin Strydom.

How can I contact David Johnson?

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What schools did David Johnson attend?

David Johnson holds Certificate, Behavioral Sciences, Grade 5 from University Of Cape Town.

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