David Joynes Email & Phone Number

Austell, GA, US

Philadelphia, PA, US

• Partner with benefits broker to oversee self-insured benefits plans and develop goals and objectives regarding benefits plans for following plan year.
• Lead annual open enrollment process (including COBRA open enrollment). Provide presentations to employees regarding changes, manage all communication for OE.
• Manage Wellness Program, set program goals and objectives throughout the year.
• Responsible for all benefit program related compliance, including but not limited to: ERISA compliance, 5500’s, CMS reporting, ACA reporting, Imputed income reporting, FSA compliance, year-end benefit related.
• Responsible for the timely review and processing (via Paycom) of information related to benefits
• Respond to benefit inquiries from employees and managers

Atlanta, GA, US

• Act as subject matter expert for benefits related inquiries.
• Generate health, dental, vision, life, STD, LTD, and other ancillary product quotes for clients based on need and budget. Present quotes in a relatable way to small business owners.
• Enroll new businesses through carrier websites. Ensure compliance with underwriting requirements.
• Handle adds/terms/changes for clients. Advise on QLE, collect supporting documentation and enrollment materials for all clients.
• Handle OE documentation creation and presentations.
• Provide guidance at renewal for existing book of business. Shop plans and advise clients on new strategies as needed come renewal.

Atlanta, GA, US

• Acted as a payroll subject matter expert for small business owners. Answer complex questions related to compliance, taxes, garnishments, and running payroll.
• Provide technical support and troubleshooting for OnPay platform and partner integrations with Time and Attendance, 401K, and accounting software.
• Provide guidance for new clients related to all functionality within OnPay.
• Demo OnPay software as needed for potential clients and new clients.
• Advise clients on court ordered deductions, garnishments, and withholdings.
• Team Lead from June 2018 to transition to new position.

Roseland, New Jersey, US

• Responsible for the configuration of ADP Total Absence Management System (TAM) from initial system configuration through transition to service.
• Work with clients to collect all system setup information, advised clients on best practice related to leave administration, benefits coordination.
• Discuss SOPs in depth with client and provide revised SOPs based on client need but still within the offering of the service.
• Coordinate connections, ensuring data accurately transferred from ADP WFN to TAM. Worked with client and internal team for audits and error correction for connections.
• Handle validation testing of the system ensuring an accurate setup.
• Coordinate calls with client and was client liaison throughout project (setting project schedule and expectations, coordinating follow up through life of project).

Roseland, New Jersey, US

• Responsible for administering leaves of absence for diverse client base across United States.
• Subject matter expert for clients for all leave related questions (FMLA, ADA, Workers Comp).
• Managed employee’s leave from first day out to return to work.Contacted clients as needed for their administrative needs.

Blue Bell, PA, US

• Administered $13M self-insured and insured Welfare benefit plans, including Medical, Dental, Vision, Life, AD&D, STD and LTD plans. Ensured compliance with company policies & procedures regarding eligibility and.
• Primary contact for both union and non-union welfare benefit plan questions, assisted new employees with enrollment. Drafted all open enrollment communication.
• Administrator of union and non-union 401K plan. Responsibilities included adjusting contributions, administering loans, and updating status codes for employees.
• Setup and administered travel within company ensuring compliance with company policy and administered travel perk plans.