• Configured and maintained 712 computer systems, including Desktop PCs, Laptops, Tablets, Virtual Machines, and Mobile Devices. • Company SME and project lead on all security cameras in addition to coordinating cable runs, terminations, and patches. • Trusted by the networking team to adjust VLANs as needed for hardware and software installations. • Oversaw user security awareness training and testing, including web gateway, email gateway and endpoint security. • System administrator of 6 SaaS platforms including Box, Smartsheets, Adobe Creative Cloud, Cymulate, Oracle, and Zoom • Facilitated purchasing and delivery of products and licensing from Vendors. • Developed and maintained knowledge base articles (KBs) to enhance IT functions and ensure compliance with company standard operating procedures (SOPs). • Provided consulting, troubleshooting, and collaboration with internal department leadership to support engineering systems projects. • Spearheaded multiple implementations of Identity and Access Management (IAM) Single Sign-On (SSO) solutions for various applications across the organization.

• Collaborated with subject matter experts to create engaging, interactive training modules for machine operators, assembly line workers, and maintenance teams, leading to faster onboarding and reduced training time. • Integrated safety best practices and quality assurance guidelines into all training materials, ensuring alignment with regulatory requirements and fostering a culture of continuous improvement. • Developed detailed work instructions and standard operating procedures (SOPs) for production, maintenance, and quality departments, ensuring consistency, compliance, and efficiency in operational processes. • Developed, filmed, and edited video content for e-learning courses and safety culture initiatives, enhancing training engagement and reinforcing critical safety protocols across the workforce. • Designed intuitive user interfaces for e-learning modules that enhance learner engagement and usability.• Collaboratively managed course uploads and testing assignments for Company Employees in Docebo

• Championed a proactive safety culture within the team, significantly enhancing situational awareness and reducing complacency, which led to improved safety practices and a more vigilant work environment. • Led and motivated a diverse team of 20 employees, successfully driving them to consistently meet and exceed daily throughput goals. • Coordinated and facilitated team meetings to provide collective feedback and engage in discussions focused on achieving throughput goals. • Developed and implemented new process strategies that directly increased daily throughput. • Trained and mentored team members on best practices in quality control, equipment operation, and safety awareness, fostering a culture of excellence and compliance within the team. • Delivered constructive feedback to team members in a thoughtful and meaningful manner, promoting professional growth and fostering a culture of continuous improvement.. • Organized and facilitated team-building events to strengthen camaraderie and enhance collaboration among team members.

• Lead and motivated a team of 20 employees, effectively achieving daily throughput goals. • Coordinated and led team meetings to provide group feedback and hold discussions on throughput goals.• Developed and implemented new process strategies that directly increased daily throughput. • Mentored and trained new colleagues joining the Metrology Department. goals. • Provided thoughtful and meaningful constructive criticism to team members. • Planned and held team building events in order to strengthen comradery.

Team Leader, US Army, Infantryman.