Accomplishments:- Spearheaded DevSecOps & Agile process transformation across all technical departments. - Introduced metrics and reporting to drive SLA transparency and capacity planning/visibility.- Implemented security enhancements for least privilege role-based access control including identity and access management, security groups, DDoS mitigation, key management, web application firewall, threat detection, vulnerability/compliance scanning, and a SIEM.- Established incident management, on-call, change review, monitoring, alerting, escalation, and root cause processes.- Reduced AWS costs by 44%.- Reduced overall deployment time by 95% (6 hrs > 15 min). - Optimized cloud workloads and manual efforts through use of automation and managed services.Responsibilities:- Accountable for TigerConnect’s global SaaS cloud platform, operations, and security. - Lead & define strategic alignment to transform & build products that operate with a cloud native Agile DevSecOps mindset of continuous improvement and product focused teams.- Responsible for infrastructure and security as code, architecture, automation, standards and processes, CI/CD, disaster recovery, monitoring, alerting, logging, system/site reliability, capacity planning, and performance.- Implement and lead change review, incident management, and root cause analysis processes.- Manage annual technology budget with CTO/CFO including vendor management and cost savings initiatives focusing on AWS workloads.- Provide technical strategic guidance to develop data-driven solutions with a focus on high-availability, automation, reducing SPOF, and scale out managed services.- Lead and maintain product security compliance with HiTrust and HIPAA.

Accomplishments:- Rebranded & relaunched our production SVOD in 4 months as well as an aging e-commerce website into a mobile first experience using a microservices based platform architecture. - Introduced metrics and reporting to drive capacity planning, visibility, and quality improvement.- Implemented security enhancements for least privilege role-based access control at all layers of the infrastructure (hosted in AWS), and internal IT devices/applications.- Introduced and implemented Agile Scrumban workflows and methodologies across Engineering. - Established incident management, on-call, change review, monitoring, alerting, escalation, and root cause processes. - Migrated cloud infrastructure to a new AWS region to enable security first design, reduce cost, and utilize new feature functionality. Responsibilities:- Responsible for mobile and e-commerce infrastructure engineering (IaaS (AWS), Security, and Database functions) for multiple digital/cloud direct to consumer (B2C) subscription services.- Lead modern cloud design, architecture, scalability, automation, and security best practices to meet customer and application requirements. - Responsible for internal IT infrastructure and applications.- Set and translate challenging cross-functional goals that support the organizational and strategic objectives, SLAs, KPIs, and mitigate technical debt.- Manage annual technology CapEx & OpEx budgets.- Lead incident management for root cause analysis. - Mentor and coach leaders and managers in the organization.

Accomplishments:- Part of the leadership team that facilitated a privately-owned acquisition by a Fortune 500 company.- EOL/Divested non-strategic products resulting in 20% improvement in daily employee operating efficiency as well as reducing CapEx requirements by 1M.- Reduced annual run-rate CapEx and OpEx costs by 40% through vendor management of critical infrastructure, replacing aged systems, and consolidating physical data centers.- Implemented security enhancements for least privilege role-based access control at all layers of the infrastructure, Intrusion Detection, vulnerability scanning, and outbound web filtering.- Implemented IaaS development and automation to enable faster scaling of infrastructure layers.- Reduced customer impacting incidents by >50% YoY by establishing formal incident management, on-call, change review, monitoring, alerting, escalation, and root cause processes. - Introduced metrics and reporting to drive capacity planning, visibility, and quality improvement.Responsibilities:- Responsible for modern infrastructure/data center design, IaaS development and automation, and security operations for a global hybrid cloud/SaaS (B2B) product spanning 10+ data centers. - Define and integrate organizational, strategic, and technical strategies (SLAs and KPIs) to reach financial/operational objectives while reducing technical debt/risk.- Manage vendor relationships supporting company wide data center initiatives to consolidate, migrate, and build net new data centers.- Responsible for infrastructure and technical escalations, on-call support, security, change & release management, tools development, server administration, network, storage and database operations.

Company split/divested into Veritas Technologies in February 2016

Acquired by Symantec in January 2012

- Responsible for all architecture, technical operations, and infrastructure supporting the Hospital’s server, network, and storage in a 24/7/365 environment.- Manage a diverse team of server, storage, and network engineers.

- Architect, manage, and maintain 24/7/365 network, servers, storage, and security systems for use with file, application, domain (Active Directory), web, DHCP, DNS, FTP, Media, Print, Cluster, and E-Mail services spanning physical & virtual servers.- Manage and train systems engineers.

- Lead for state funded campus network infrastructure upgrade project.- Supervise and train network technician team.- Plan, organize, and implement network infrastructure upgrades.