David Karns Email & Phone Number

Bentonville, Ar

 Managed and delegated work as part of a team in a matrix environment. Manage projects in a high technology and software based environment. Worked with Compliance team to facilitate a global program to monitor donations made at a store level to charitable organizations in all markets. Deliver verbal and written communication to customers. Experienced in serving as Project Manager and Scrum Master. Led daily stand ups with project team and business customers. Defined clear targets and objectives and communicated them to other team members across a multi-functional team.

Charlotte, North Carolina Area

 Onboarding, supervising and training teams of incoming Associates in groups of 75 in all aspects of the business and facilitating their transition to the production floor. Working with GPO to develop, coordinate and distribute training material for both onboarding new Associates and continuous improvement for existing Associates. Handling escalations from stores, vendors and upper management from all aspects of store invoicing. Working with project teams to develop programs and technology to improve processes. Working with stores new to the company to improve the invoicing and receiving process, using the SMART system and Digitization to improve the match rate and cut down receiving errors.

Fort Mill, Sc

 Part of original team of 8 to relocate to South/North Carolina to open a new accounting facility and help establish Walmart culture. Supervising a team of up to 45 Associates in test pilot for Back Office Support Services. Initiating startup in new location (Fort Mill, SC) to take advantage of untapped talent pool. Handling escalations from stores, vendors, upper management. Maintaining team efficiency by assigning work duties, scheduling, process improvements and problem solving. Onboarding New Store Managers into the program through monthly WebEx meetings. Responsible for high profile test of existing stores in West region with the goal of bringing all stores into the Center. AES score of 96% for FY 16. Weekly reporting to Senior Director on 6 ‘focus’ stores.

Bentonville, Ar

 Supervise team of 15 Associates in GSS Mail/Prep area. Maintain team efficiency by assigning work duties, scheduling, process improvements and problem solving. Assign projects and process improvements and holding Associates accountable for progress. Evaluate Associate progress and production on an hourly, daily, weekly, monthly and yearly basis. Implemented 4 major process improvements.o Vendor compliance program – production increased by 40%.o Puerto Rico Record Retention – Eliminated 10 man hours per week of outdated process.o Streamlined mailout process – Saved 10 man hours per week.o Transitioned bulk mailout process to PMDC – Eliminated 20 man hours per week. Oversee 17 PO Boxes that support 76 Business Areas.

Bentonville, Arkansas

 Reconcile supplier purchase order discrepancies. File claims against suppliers for overpayments. Protect Wal-Mart assets through accurate payments and recoveries by determining Merchandise Payables payment discrepancies. Research occurrence causes of overpayments and make financial adjustments to accounts and ledgers. Given sole responsibility of Hanes brand account. Lead volunteerism efforts within team.

Fayetteville, Arkansas Area

 Maintain office efficiency by organizing office operations, defining procedures and making necessary adjustments to policy. Maintain professional knowledge by attending training seminars and workshops. Assist customers with insurance quotes, daily needs and claims. Keep management informed by reviewing reports, summarizing information and identifying trends. Audit payments and oversee end-of-day business to ensure accountability.

Johnson, Arkansas

 Run and examine daily, weekly, and quarterly reports of sales trends, inventory and employee time records for the branch. Coordinate with Human Resources to select potential job candidates, and administer interviews. Evaluate employee progress on a monthly and quarterly basis. Facilitate fraud protection for the branch and its customers by assessing all incoming checks. Manage employee overtime and create employee schedules for 6 direct reports. Open new accounts for customers that include checking, CD, money markets and credit cards. Accept and process loan applications. Perform quarterly audits on teller drawers, vaults and ATMs. Assess customers’ needs and determine solutions to problems.