Senior Manager, It Delivery, Infrastructure Program And Service Desk,
CurrentManage 3 associates, 2 Marriott Temp's, and 44 Service Providers overseeing the ID Provisioning and Access Management team, White Glove onboarding, as well as the broad spectrum of Service Desk activities focusing on the overall satisfaction for all of our customers. Created a Customer Success 360 Team made up of 2 Marriott associates and 4 Service.