David Keith Email & Phone Number

Irvine, California, US

Product Manager for the accounting-specific areas of a cloud-based, restaurant-specific ERP system. *Drive, develop and maintain the product’s accounting roadmap*Select, design, and write user stories*Evaluate, design and prioritize features, bugs and program debt*Conduct customer interviews*Present new product features at company broadcasts

Issaquah, WA, US

Supported the implementation of the Dynamics 365 ERP system. * Defined key processes, business requirements, and system integrations* Identified functional gaps* Worked with departmental stakeholders, IT staff, and project managers to drive solutionsPrimary focus was on business intelligence, leading a team updating and expanding reporting capabilities.

Plano, Texas, US

• Led an agile development team adding functionality to the Microsoft Dynamics AX ERP system
• Worked directly with customers to distill requirements and guide solutions
• Managed product backlog, using customer and industry knowledge to prioritize deliverables to fulfill release plans and product vision
• Contributed to scrum rituals – planning, daily scrum, retrospectives
• Drove Azure migration for Tyler’s cloud-based messaging platform, including eCommerce payment application

Plano, Texas, US

• Lead local and remote product development teams adding functional enhancements to Microsoft Dynamics AX 2012 and Dynamics 365, focused on public sector needs.
• Interacted with customers and internal teams to define requirements.
• Changed from a traditional waterfall SDLC to an agile/scrum methodology, including definition and prioritization of the product backlog, daily scrums, and sprint planning and retrospectives.
• Managed team in conversion of core AX 2012 functionality to Dynamics 365 for Finance and Operations

Seattle, WA, US

• Monitored ongoing interfaces between multiple HRIS systems, including Peoplesoft (ERP), VirtualEdge (applicant tracking), and SuccessFactors (talent management).
• Defined and documented business requirements for new functionality
• Managed third-party development efforts, created and executed user acceptance testing.
• Provided ongoing support for all HR and payroll systems.

Plano, Texas, US

• Responsible for the design and delivery of top quality software for the EDEN ERP personnel modules (Payroll, Human Resources, Applicant Tracking, and Training).
• Worked with external and internal customers to identify and document product requirements and functional specifications
• Interacted with the development team, participating in the design and documentation effort for projects
• Managed projects during all development phases

Plano, Texas, US

• Gathered requirements from clients to write functional/technical specifications for the financial and personnel modules of the EDEN ERP application.
• Defined use cases and conducted research/analysis to support the product development process.
• Acted as liaison between clients, developers, quality assurance, documentation, support, and project managers to recommend system enhancements and ensure that clients’ needs were understood.

Plano, Texas, US

• Provided support for the EDEN ERP application.
• Diagnosed and resolved technical, accounting, or user training issues via phone and email.
• Utilized strong accounting, human resources, and payroll knowledge in solving clients’ problems.

• Managed all accounting and human resources aspects for a wholesale seafood company with over 80 employees and annual sales in excess of $15M.
• Performed accounts payable, accounts receivable, payroll, employee hiring and discipline, and oversaw employee policies.
• Managed special projects, including website creation and network administration.

Redmond, Washington, US

• Employed by Volt Technical Services at Microsoft, functioning as Administrator for the MSN Gaming Zone.
• Managed email correspondence with website users, providing customer assistance and analysis of user issues.
• Drove operational improvements in response to user feedback

Bellevue, Washington, US

• Responsible for bookkeeping functions of this restaurant, operated by Schwartz Brothers Restaurants, with $5M in annual sales.
• Prepared operating statements and profit/loss analysis, as well as accounts payable, payroll, and inventory calculations.

• Led the operation and administration of full-service restaurants and bars, as well as room service and golf course foodservice, in three progressively challenging positions.
• Hired, trained, and coached team members to provide excellent service to guests.
• Performed beverage management functions, including ordering, promotions, inventory, and beverage cost control.

Portland, OR, US