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Application development leader with expertise in Enterprise Resource Planning (ERP) systems, including Microsoft Dynamics AX and Dynamics 365. Extensive human resources and payroll knowledge. Certified ScrumMaster accustomed to an agile environment. Background in the hospitality industry, including management roles in restaurants and hotels. Striving to ensure that the "voice" of the customer is always heard.
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Product ManagerRestaurant365 Mar 2021 - PresentIrvine, California, UsProduct Manager for the accounting-specific areas of a cloud-based, restaurant-specific ERP system. *Drive, develop and maintain the product’s accounting roadmap*Select, design, and write user stories*Evaluate, design and prioritize features, bugs and program debt*Conduct customer interviews*Present new product features at company broadcasts
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Senior It Business AnalystSanmar Mar 2019 - Mar 2021Issaquah, Wa, UsSupported the implementation of the Dynamics 365 ERP system. * Defined key processes, business requirements, and system integrations* Identified functional gaps* Worked with departmental stakeholders, IT staff, and project managers to drive solutionsPrimary focus was on business intelligence, leading a team updating and expanding reporting capabilities utilizing SSRS, PowerBI, and other solutions consuming data in Azure databases. -
Senior Product OwnerTyler Technologies May 2016 - Mar 2019Plano, Texas, Us• Led an agile development team adding functionality to the Microsoft Dynamics AX ERP system• Worked directly with customers to distill requirements and guide solutions• Managed product backlog, using customer and industry knowledge to prioritize deliverables to fulfill release plans and product vision• Contributed to scrum rituals – planning, daily scrum, retrospectives• Drove Azure migration for Tyler’s cloud-based messaging platform, including eCommerce payment application -
Program ManagerTyler Technologies Sep 2008 - May 2016Plano, Texas, Us• Lead local and remote product development teams adding functional enhancements to Microsoft Dynamics AX 2012 and Dynamics 365, focused on public sector needs. • Interacted with customers and internal teams to define requirements.• Changed from a traditional waterfall SDLC to an agile/scrum methodology, including definition and prioritization of the product backlog, daily scrums, and sprint planning and retrospectives. • Managed team in conversion of core AX 2012 functionality to Dynamics 365 for Finance and Operations
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Sr. Hr It Business AnalystSafeco Insurance Oct 2007 - Sep 2008Seattle, Wa, Us• Monitored ongoing interfaces between multiple HRIS systems, including Peoplesoft (ERP), VirtualEdge (applicant tracking), and SuccessFactors (talent management). • Defined and documented business requirements for new functionality• Managed third-party development efforts, created and executed user acceptance testing. • Provided ongoing support for all HR and payroll systems. -
Product ManagerTyler Technologies Dec 2006 - Oct 2007Plano, Texas, Us• Responsible for the design and delivery of top quality software for the EDEN ERP personnel modules (Payroll, Human Resources, Applicant Tracking, and Training). • Worked with external and internal customers to identify and document product requirements and functional specifications• Interacted with the development team, participating in the design and documentation effort for projects• Managed projects during all development phases
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Business AnalystTyler Technologies Oct 2004 - Dec 2006Plano, Texas, Us• Gathered requirements from clients to write functional/technical specifications for the financial and personnel modules of the EDEN ERP application. • Defined use cases and conducted research/analysis to support the product development process. • Acted as liaison between clients, developers, quality assurance, documentation, support, and project managers to recommend system enhancements and ensure that clients’ needs were understood.
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Product Support TechnicianTyler Technologies Dec 2002 - Oct 2004Plano, Texas, Us• Provided support for the EDEN ERP application. • Diagnosed and resolved technical, accounting, or user training issues via phone and email. • Utilized strong accounting, human resources, and payroll knowledge in solving clients’ problems.
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ControllerNewport Seafoods Dec 2001 - Dec 2002• Managed all accounting and human resources aspects for a wholesale seafood company with over 80 employees and annual sales in excess of $15M.• Performed accounts payable, accounts receivable, payroll, employee hiring and discipline, and oversaw employee policies. • Managed special projects, including website creation and network administration.
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Business Systems AnalystMicrosoft Sep 2000 - Sep 2001Redmond, Washington, Us• Employed by Volt Technical Services at Microsoft, functioning as Administrator for the MSN Gaming Zone. • Managed email correspondence with website users, providing customer assistance and analysis of user issues. • Drove operational improvements in response to user feedback -
BookkeeperSchwartz Brothers Restaurants Dec 1999 - Sep 2000Bellevue, Washington, Us• Responsible for bookkeeping functions of this restaurant, operated by Schwartz Brothers Restaurants, with $5M in annual sales. • Prepared operating statements and profit/loss analysis, as well as accounts payable, payroll, and inventory calculations. -
Restaurant ManagerDoubletree Hotels 1996 - 1999• Led the operation and administration of full-service restaurants and bars, as well as room service and golf course foodservice, in three progressively challenging positions. • Hired, trained, and coached team members to provide excellent service to guests. • Performed beverage management functions, including ordering, promotions, inventory, and beverage cost control.
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ManagerThe Old Spaghetti Factory 1990 - 1996Portland, Or, Us
David Keith Skills
David Keith Education Details
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Washington State UniversityHospitality Business Management
Frequently Asked Questions about David Keith
What company does David Keith work for?
David Keith works for Restaurant365
What is David Keith's role at the current company?
David Keith's current role is Product Manager - Accounting at Restaurant365.
What is David Keith's email address?
David Keith's email address is co****@****ast.net
What is David Keith's direct phone number?
David Keith's direct phone number is +142550*****
What schools did David Keith attend?
David Keith attended Washington State University.
What skills is David Keith known for?
David Keith has skills like Business Analysis, Software Development, Software Project Management, Sharepoint, Microsoft Dynamics, Software Implementation, Erp, Axapta, Enterprise Software, Requirements Analysis, Microsoft Sql Server, Business Intelligence.
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