Manage the end to end supply of a specific product range, managing the stock plan either through automated system replenishment or push allocations. The goal is to maximise in-store/on-line availability for the customers whilst developing a cost-effective supply chain. Manage the day-to-day replenishment as well as the stock related elements of range change and promotional event programmes.Key Accountabilities / Responsibilities: • Ensure forecasting and replenishment is set up to maximise availability• Delivering stock/inventory days targets alongside sales plan• Maintain optimum stock levels across all channels• Provide insight into Commercial Teams on key KPI's on forecasting and replenishment• Capture data and validate information for vendor performance discussions with vendor base• Manage forecast accuracy for all given products• Minimise amount of overdue orders into Distribution Centre (DC) to maximise replenishment efficiency• Analyse critical paths to ensure the product is in store or on-line as planned• Work alongside Commercial Teams to ensure smooth flow of stock into store in line with capacities and timings• Manage the DC and store inputs at point of range change and trading activity• Ensure orders are raised in line with the plan• Regularly conduct store, competitor and vendor visits• Attend Commercial meetings where possible to represent Stock Control• You may be required to undertake other duties from time to time

As part of the Merchandising Operations team I focus on creating demand forecasts at item-location level. These demand forecasts are the foundation for all end to end supply chain planning, stock ordering and replenishment activity, and are critical I ensuring the successful delivery of the operational and trading plans. Forecasting activity is strongly linked to customer strategy, customer planning and trade planning, and directly feeds into the planning activity in Merchandising.What I do;- Analyse complex data sets using data mining tools to predict outcomes by finding anomalies, patterns and correlations within large data sets- Taking decisive action in response to changes in trading conditions, using data, judgement and knowledge of the category, to optimise outcomes- Create forecasting models and optimise demand for events- Influencing and optimising planning decisions within the category proposition group by providing insight, analysis and direction, for example through scenario modelling- Proactively engaging with stakeholders to ensure detailed knowledge of upcoming new shops, shop closures and refurbishment activity are incorporated into optimised forecasts- Translating data and technical insight into language which can be understood and actioned by stakeholders

Responsible for the supply planning of circa 120 SKUs across multiple ambient categories, including Herbs & Spices, Tomatoes, Pasta, Ketchup, Pulses and Cous CousProvide effective route to market for our customers ranging from Retail, Wholesale, Manufacturing and hospitalityKey contact point and subject matter expert for any supply chain issues and queries across these areas.Develop demand plans in line with business targets and retailer’s/customer’s forecasts.Accurately process, manage and review purchase orders via EDI, ERP and ad hoc emailed orders.Perform Daily/Weekly sales and demand analysis, reacting to these accordingly.Proactively work across the business to align our objectives and maximise availability and sales.Maintain and develop strong relationships with our business partners, retailers and customers; 3PW, 3PL, Factories and freight companiesManage factory productions to ensure all products are produced within agreed time frame, all orders are processed smoothly and maximum availability is achieved for ourselves and our customers.Provide shipping instructions to designated logistics partners, ensuring all products are delivered from factory to our Third Party Warehouse as smoothly as possible.Remain up to date with external and internal business initiatives in order to develop short and long business strategies.Encourage internal cost savings by optimising and identifying opportunities throughout our supply chain.

Direct line managed, lead and developed a team of 8 people. Provided clear objectives and continuous development which enabled them to deliver goals and KPIs.Resolved queries raised by stores ranging; Stock issues, Operational advice, Marketing, Technologists and Packaging.Maintained strong working relationships with various stakeholders; Supply Chain, E-comm, Operations, Retail, Space Planning, Trading, Foods, Marketing and Foods.Built and developed an extensive working knowledge of developments within Food, Clothing & Home Operations.Completed Daily/Weekly/Monthly Data Analysis of queries raised by store and summarised this for key stakeholders, ranging from Operations Management to Directors.Continuously drove improvements in service to internal customers, built on what had been achieved to date, including Service Level Agreements with various stakeholders.Tracked and communicated themes and trends that emerge from collated support line data and followed up with appropriate action.Embedded a robust Working Week Framework for the team in the support line including, team briefs and setting priorities and objectives for the day/week/month.

Part of the set up of a new team within M&S HO, providing first response GM support to all UK and International Stores. Worked in conjunction with Retail and Head Office.Effectively communicated with and to key stakeholders, including GM Operations (Retail) and GM Allocation (HO), GM Merchandising, GM Space Planning, GM Trading and .ComEnsured all business SLA’s are kept within agreed time frames and provided excellent customer service to all stores.