I am the regional marketplace leader for Deloitte's businesses serving the Insurance industry and partner in the Insurance Industry Solutions technology consulting practice. I am responsible for key client relationships and sales and delivery of advisory services and technology based solutions for insurance clients in Canada, focusing on digital and core system platforms. I am a member of Deloitte’s global Insurance industry technology consulting leadership team, focusing on key solutions alliances, offerings development and support of strategic opportunities. I am part of the leadership team responsible for quality assurance and service excellence in the technology practices in Deloitte in Canada and Chile, with oversight over all Canadian complex opportunities for solution assessment and review. I play an ongoing role to support troubled projects and delivery process improvements.I advise senior executives on IT and digital delivery planning and risk, effective project and operational governance and business improvements enabled through technology.

Responsible for key client relationships and sales and delivery of strategy/operations consulting and technology based solutions for insurance clients in Canada. In addition to client relationship activities :• Accenture Software (Division of Accenture): Sales & Solutions role, Canada. Guided clients through business and IT transformation in planning for implementation (e.g. methods, scope, requirements, product rationalization, etc.).• Led and managed all aspects of client contracting including master agreements, pricing, negotiations and customized content• Client engagement points: CIO, COO and Business Unit leadership.• P&L: multi million dollar portfolio. Led and managed small to large teams across process/operations, IT and software.• Reported directly to Accenture’s Toronto Regional Managing Director.

Based in Prague, focus on Central/Eastern Europe growth markets (Poland, Czech Republic, Hungary, Slovenia, Turkey.)• Set business development and operations strategy. Assessed geographic markets, identified trends, business opportunities, leveraged existing capabilities (people, best practices, technologies) to grow business.• Developed and grew regional consulting/people capabilities. Led and managed large group of professionals across IT and services delivery, strategy, change management, sales, business development.• Responsible for market selection and development, solutions and offerings strategy, strategic opportunity pursuit, business and team development across the Central/and Eastern Europe, Middle East and Africa growth markets. • Growth Markets P&L Portfolio 2011: $100M US revenue annually across 12 target markets. • Reported to IBM Cross Industry Leader for Growth Markets and to the Central and Eastern Europe Director.Selected Speaking Engagements :• Keynote Speaker, Turkish Insurance Association Conference, “Operational Risk and Solvency II – Planning Considerations” 2011, Istanbul, Turkey.• Panelist, Czech Insurance Conference, “Powerful Interaction Points – Saying goodbye to the channel” 2011, Prague, Czech Republic.• Keynote Speaker, Slovenian Annual Insurance Conference, “Insurance Industry POV – Balancing the Scales” 2010, Portoroz, Slovenia.• Keynote Speaker, Slovenian Insurance Conference, “Smarter Insurance – Getting Closer to the Customer” 2010, Ljubljana, Slovenia.

Based in Shanghai, focus on Asia-Pacific (India, SE Asia, Greater China, Korea, Australia). Extended responsibilities for Central and Eastern Europe, Middle East and Africa and Latin American markets.• Set business development and operations strategy. Assessed geographic markets, identified trends, business opportunities, leveraged existing capabilities, (people, best practices, technologies) to grow business.• Developed and grew regional consulting/people capabilities. Led and managed ~100 professionals across IT and services delivery, strategy, change management, sales, business development.• Responsible for market selection and development, solutions and offerings strategy, strategic opportunity pursuit, business and team development across the Asia Pacific, Central/and Eastern Europe, Middle East and Africa and Latin American growth markets. Highlights of strategic projects :• Delivered new custom built core insurance solutions (policy) to a top four China insurer.• Sold and delivered an end to end multi-vendor IT platform for an Indian new market entry.• Sold regional underwriting and customer service workflow and document management solution supporting operations across eight countries. • P&L Portfolio 2011: $100M US revenue annually across 12 target markets. • Reported to IBM Cross Industry Leader for Growth Markets and to the Greater China Group Director.

Led Canadian Consulting Practice, grew portfolio from <$10M annual revenues in 1999 to ~$40M in 2007. • Led and managed six (6) Principals/Associate Partners aligned by clients and large extended team (~ 25 direct and 100+ indirect) across sales and delivery. • Led end to end sales and delivery for all aspects of the insurance consulting and systems integration business. • Ownership of full P&L includes sales, general expenses and profitability of engagements.• Services Scope: IT Solutions, IT and business strategy, software selection and deployment, application outsourcing. • Initiated and negotiated numerous business alliance partnerships; i.e., Castek, DWL and Innovation Group.• Established sales strategy for large opportunities. Maintained individual client portfolio leadership and management.• Executive relationships with clients typically with CIOs and Business & Operations Leadership.• Public relations, strategic communications, market development; speaking engagements and conference keynote and panelist.Selected Speaking Engagements :• Keynote Speaker, Ontario Broker Association Conference, “Insurance and Web 2.0 – Why should you care?” 2008, Toronto, Canada.• Keynote speaker, International Cooperative and Mutual Insurance Federation Summit 2007, “Claims and the Internet” Quebec City, Canada.• Keynote speaker, National Insurance Conference of Canada 2007, “Insurance and Technology – Standing Still is Not an Option” Montreal, Canada.

Business alliance entity between IBM & Huon Solutions (Insurance software company). A start-up business to sell and deliver insurance software to P&C Insurers in Canada and US.• Shared leadership of business development and led/managed technical services delivery.• Led IBM technical consulting practice in Canada and the US: ~30 consultants across IT, business analysis technical delivery within the IBM-HUON alliance. • Responsible for both pre-sales, sales and delivery leadership opportunities and projects. Focus area: technical aspects of solutions and implementation planning.

Variety of consulting roles and projects supporting the Canadian insurance industry.