David Kieser possesses expertise in itil, it service management, it management, incident management, change control and 24 more skills. He is proficient in English. Colleagues describe him as "David is a helper and an achiever. When a service request or incident crossed his path he demonstrated accountability and responsibility for it. He recognized the customer’s needs and prioritized the issue and routed to the proper resources. As a customer in the same organization you can recognize competence, integrity, and focused resources that you can count on for recognizing a problem, making sure the issue is addressed and a proper technical resolution provided. David is reliable, resourceful and confident. Any organization would benefit from his skills and drive. " and "I had the privilege of working with David for a number years at GSK in the Remote Application Access service group. David is, without a doubt, very customer driven, ensuring his customers' needs are met. He is very responsive, dedicated to his responsibilities, and efficient with laser precision -getting to the heart of any issue. It is because of these qualities that he received a very rare "Platinum" award from his business customers for going well above & beyond his responsibilities to ensure they received the support needed for application externalization for a divestiture to Japanese company, Suntory. David never disappoints his customers, is a team contributor, and would be a great asset to any organization."