David Kildare Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Southport, United Kingdom

Assisted customers throughout the store by helping to navigate, answering questions and improving their shopping experience. Fulfilled orders made online and prepared them for home delivery.

Madrid, Spain

Taught students of all ages and ability in preparation for Cambridge Assessment English exams & for their personal growth.- Built strong rapports with students, able to intuit meaning and guide fluent translation. The fun and fulfilment resulting in word-of-mouth recommendations and positive online reviews. Students were excited for my classes and wanted to bring friends with them.- Tested for and addressed students’ needs, meeting both short-term and long-term goals.- Maintained a consistent and considerate progress route with regular, detailed reports.- Reliably improvised successful cover classes at short notice for other faculty, adapting to and progressing their goals for their students.- Consulted on additional education with students. Increasing the number of students in extra classes and buying books for self-study.

Stafford, United Kingdom

- Quickly mastered responding via email, telephone and live chat in a friendly and knowledgable way to customer queries and complaints, able to fill roles across customer service whenever needed.- Pursued information and answers to customer questions through communication with other departments and stores, maintaining a high level of customer satisfaction and success.- Kept colleagues well-informed and prepared in future correspondence with customers through use of a CRM tool.- Calmed customers, turning frustration into brand loyalty and improving the company’s reputation with them through attentive compassion and going the extra mile.