David Kirk Email & Phone Number

Sydney, New South Wales, Australia

Parramatta, New South Wales, Australia

This role was a 12 month contract to back-fill to ensure the MOE is well maintained and to addprocesses improvement when required as well as support the business operationally. I then applied successfully for the Exchange Administrator Role and worked in that role until I left.

Sydney, New South Wales, Australia

In this role I was responsible for evaluation, design and implementation of new systems for thebusiness as well as 4 Engineers.I would delegate work to 4 Engineers, and 5 BAU Admins in Australia and advise 1 Engineer and 2 Admins in Ireland to make sure new and current systems were implemented and supported without interruption to the business. Holding of Bi-Weekly meetings to identify any issues or blockers with the Engineers. Daily sprint meetings were held to ensure… Show more In this role I was responsible for evaluation, design and implementation of new systems for thebusiness as well as 4 Engineers.I would delegate work to 4 Engineers, and 5 BAU Admins in Australia and advise 1 Engineer and 2 Admins in Ireland to make sure new and current systems were implemented and supported without interruption to the business. Holding of Bi-Weekly meetings to identify any issues or blockers with the Engineers. Daily sprint meetings were held to ensure all new project priorities were being met. I was also Virtus Change Manager for the CAB as a part of this role, scheduled weekly meetings to ensure all changes were peer reviewed, had no overlap with other changes, and all stakeholders were notified. Show less

Sydney, Australia

Project Engineer focused on delivering the best possible outcome to the Business.Delivered Projects :Complete migration of Maroubra Day Hospital to new premise, now Alexandria Day HospitalRFID Integration for Electronic Witnessing of ItemsAD migrationData Center Migration – IC2 to S1Business Acquisition IntegrationsInfrastructure RefreshesSCCM 2012 R2 Rollout GloballyClinic to Cloud Migration for NSWSOE Development LeadAdhere to all ITIL… Show more Project Engineer focused on delivering the best possible outcome to the Business.Delivered Projects :Complete migration of Maroubra Day Hospital to new premise, now Alexandria Day HospitalRFID Integration for Electronic Witnessing of ItemsAD migrationData Center Migration – IC2 to S1Business Acquisition IntegrationsInfrastructure RefreshesSCCM 2012 R2 Rollout GloballyClinic to Cloud Migration for NSWSOE Development LeadAdhere to all ITIL Practices3rd level support and assistance to Service Desk Show less

Sydney, Australia

Powershell scripting of common AD FunctionsResponsible for Backup of all Production Environments in NSW (Windows and MAC).Implemented Backup Exec 2012 for NSW migrated from ArcServe.Adhere to all ITIL PracticesInfrastructure Lead for Cherwell ImplementationNSW DNS and DHCP Consolidation ProjectNSW IT Project Lead for New sites.Rolled out first Manage Doctors Service site for NSWDeployed Infrastructure for New Site in SingaporeAfter Hours Support Calls to… Show more Powershell scripting of common AD FunctionsResponsible for Backup of all Production Environments in NSW (Windows and MAC).Implemented Backup Exec 2012 for NSW migrated from ArcServe.Adhere to all ITIL PracticesInfrastructure Lead for Cherwell ImplementationNSW DNS and DHCP Consolidation ProjectNSW IT Project Lead for New sites.Rolled out first Manage Doctors Service site for NSWDeployed Infrastructure for New Site in SingaporeAfter Hours Support Calls to ensure Weekend Service DeliveryNetwork configuration on HP equipment Show less

Brisbane

Installation and Configuration of SCCM 2007 EnvironmentDeveloping and Deploying Windows 7 SOE (Globally and Multilingual) Maintenance and creation of SOE Images (Globally)Development and Deployment of Desktop Group Policies (Globally)Microsoft Patch Management of All Desktop and Servers (Globally)Deployment of package / non Microsoft updates via SCCM.Development and Deployment of license software delivery via SCCMPowerShell Automation of AD Maintenance… Show more Installation and Configuration of SCCM 2007 EnvironmentDeveloping and Deploying Windows 7 SOE (Globally and Multilingual) Maintenance and creation of SOE Images (Globally)Development and Deployment of Desktop Group Policies (Globally)Microsoft Patch Management of All Desktop and Servers (Globally)Deployment of package / non Microsoft updates via SCCM.Development and Deployment of license software delivery via SCCMPowerShell Automation of AD Maintenance tasksTraining of all International IT Staff responsible for SOE Deployment.General Server SupportLiaise with vendors to assist with business application upgrades.Issue identification and problem solvingAdhere to all ITIL Practices, Incident, Change and Problem ManagementAfter Hours Support Calls to ensure 24hr Operation Show less

Brisbane Qld

Ensuring a high level of customer service & satisfactionWriting of technical documentsGeneral Service Desk TasksUser Creation and Setup including Lotus Notes creationRemote Interstate/Intrastate and International customer supportAdhere to all ITIL Practices, Incident, Change and Problem Management

Chatswood Sydney Nsw

Responsible for network backup of all windows systems and testing ofRetrieval processes.Writing of technical documentsInstallation and configuration and troubleshooting of Windows ServersMaintenance of Windows Server, Exchange, SQL and various other Microsoft ServersMaintaining of Citrix farmsPackaging of Citrix applications for deployment via Package Installation managerEnsure of McAfee Virus scan definitions were current and deployed to all servers via McAfee… Show more Responsible for network backup of all windows systems and testing ofRetrieval processes.Writing of technical documentsInstallation and configuration and troubleshooting of Windows ServersMaintenance of Windows Server, Exchange, SQL and various other Microsoft ServersMaintaining of Citrix farmsPackaging of Citrix applications for deployment via Package Installation managerEnsure of McAfee Virus scan definitions were current and deployed to all servers via McAfee ePOMaintaining level 3 support Queue (Remedy)Maintaining Novell NDS and Time SyncronisationMaintaining Active Directory security and integrity.Maintaining all Windows servers to be up to current patch and security levelRemote Interstate/Intrastate and external customer supportAdhere to all ITIL Practices, Incident, Change and Problem Management After Hours Support Calls to ensure 24hr Operation Show less

Marrickville Sydney Nsw

Migrate from Windows NT 4 domain to 2003Maintaining all Windows servers to be up to current patch and security levelResponsible for investigating and testing new software and technologyResponsible for network backup of all windows systems and testing of retrieval processesBuilding of new infrastructure and integration into current networkWriting of technical documentsDevelopment of IT Policies and ProceduresImplementation of Microsoft Windows Server Update Services… Show more Migrate from Windows NT 4 domain to 2003Maintaining all Windows servers to be up to current patch and security levelResponsible for investigating and testing new software and technologyResponsible for network backup of all windows systems and testing of retrieval processesBuilding of new infrastructure and integration into current networkWriting of technical documentsDevelopment of IT Policies and ProceduresImplementation of Microsoft Windows Server Update Services for patch management Design and Implementation of Microsoft SharePoint IntranetCustomisation of SharePoint Intranet using FrontPage 2003Monthly reporting to the Operations ManagerInstallation, configuration, and troubleshooting of Windows XP RolloutInstallation, configuration, and troubleshooting of Citrix ClientsNetwork troubleshooting (LAN / WAN)Rollout of McAfee 8i virus scan and Desktop firewall clients for ePORemote Interstate/Intrastate supportTelephone Administration on Alcatel PABXApart of the Global Desktop Support Services for Asia Pacific, responsible for Software packaging and rollout in the region via AltirisImplementation and Configuration of 3Com Wireless Access Point Implementation and Configuration of 3Com SwitchesLiaising with Telco’s for communications upgrade projects Show less

Ashfield Nsw

Maintaining Active Directory security and integrity.Maintaining all Windows servers to be up to current patch and security levelSecurity auditsResponsible for investigating and testing new software and technology to further automate the networkResponsible for network backup of all windows systems and testing of retrieval processesBuilding of new infrastructure and integration into current networkWriting of technical documentsMaintenance of Windows 2000, Exchange, SQL… Show more Maintaining Active Directory security and integrity.Maintaining all Windows servers to be up to current patch and security levelSecurity auditsResponsible for investigating and testing new software and technology to further automate the networkResponsible for network backup of all windows systems and testing of retrieval processesBuilding of new infrastructure and integration into current networkWriting of technical documentsMaintenance of Windows 2000, Exchange, SQL and various other Microsoft serversInstallation, configuration and maintenance of Microsoft ISA 2000 serverImplementation of Microsoft Software Update ServicesAdhere to SLA’sAfter Hours Support Calls to ensure 24hr Operation Show less

Ashfield Nsw

Liaison with user base to identify issues and troubleshoot problems with the Servers/server.Maintain the Citrix farm. (Metaframe 1.8 & Metaframe XP)Maintain DNS. Maintain DHCP Scopes.Creation and Deletion of usersAssisted network support team with both server and desktop issuesWriting of technical documentsMaintenance Lotus Notes serversRemote Interstate/Intrastate supportAdhere to SLA’sAfter Hours Support Calls to ensure 24hr Operation

Ashfield Nsw

Manage a team of 5 peopleDelegation of support calls to teamAssisting staff skill developmentResponsible for training and inductionsMonthly reporting to the Operations ManagerEnsuring a high level of customer service & satisfactionWriting of technical documentsDevelopment of Ghost SOEGeneral Issue identification and problem solvingRemote Interstate/Intrastate supportAdhere to SLA’sAfter Hours Support Calls to ensure 24hr Operation

Salisbury Brisbane Qld

Manage a Team of 2 peopleDelegation of support calls to teamAssisting staff skill developmentResponsible for training and inductionsMonthly reporting to the Operations ManagerEnsuring a high level of customer service & satisfactionWriting of technical documentsGeneral Issue identification and problem solvingRemote Interstate/Intrastate support via phone and emailAdhere to SLA’sAfter Hours Support Calls to ensure 24hr Operation