Maintained all SOP for the park and safety of the patronsMaintained a high level of detail to ensure the safety of all parties involvedProvided hands-on safety measures to ensure all guests left happy and satisfiedCollaborated with team members to ensure proper coverage for the pool

Assisted and directed all guests to the right theater in a timely mannerUpheld proper sanitation levels for all operating theatersFollowed and upheld all standard operating procedures for opening and closing duties

Handled inbound and outbound calls supporting individuals with unemployment claims for the state of PennsylvaniaProvided first point of contact for all inbound callsMaintained a positive and professional rapport with all callers and team membersAccurately documented all case information in a timely mannerExperience in a fast paced, call center environment focused on providing quick and efficient claims resolution