Integrity – Training – Empowerment – Accountability – Continuous Improvement – Sustained Profitability. Game Changer!Automotive Professional with 24 years of experience in the dealership environment. Skilled at identifying dealership's strengths and weaknesses, streamlining cost controls, maximizing business opportunities, and strengthening management systems; consistently resulting in improved sales and profitability.Responsible for managing day-to-day departmental functions in highly competitive markets. Extensive experience building exceptional dealership teams; implements training and motivational programs that consistently achieve high levels of productivity. Dramatically improves CSI through proactive, customer-oriented services with the ultimate goal of earning customers for life. • Workplace Culture – I unite team members with the corporate mission by showing respect for their individual talents and acknowledging their contributions. I recruit the very best talent and turn them into leaders while influencing high morale and low turnover rates.• Strategic Planning & Execution – I partner with my management team and dealership owners to identify short and long-term business goals. I instill corporate values into all business plans and ensure each employee is a steward for the brand and its vision.• Operations & Logistics – I see the big picture while also immersing myself in the details. I design protocols, policies, and procedures that streamline processes while elevating productivity.•Financial Performance –I have a strong understanding of financial and accounting concepts and am comfortable analyzing reports and performance metrics to identify ways to reduce costs while maximizing profit margins.• Sales and Business Development - I have a natural talent for engaging people to understand customer needs and create mutually beneficial solutions that guarantee repeat business and customer referrals