David Knell Email & Phone Number

Chapel Hill, NC, US

• Own experience and design for the Compliance product line
• Work closely with the product line lead to set experience strategy for the product line
• Support developers and product managers on multiple delivery teams as they implement designs for roadmap items and UX improvements
• Qualitative research (eg, interviews, survey comments) to understand user workflows and needs, discover problems and opportunities, and receive feedback about proposed solutions
• Architect solutions that consolidate products when doing so would improve users’ experience and make it easier for developers to build and maintain functionality
• Collaborate with other designers to ensure a cohesive experience across the product suite

Morrisville, North Carolina, United States

• Leading UX architecture for merging two products (entity classification, information architecture, and design systems) following the merger of two companies.
• Contributed to comprehensive brand re-design.
• Proposed and implemented innovative solutions to creative marketing industry problems.
• Responsible for design ideation, sketches, user flows, mockups, wireframes, prototypes, design documentation, and usability testing. Participate in user interviews with UX researcher and product managers.
• Work closely with UX researcher, product managers, developers, and stakeholders in an agile environment.
• Consume, maintain, and update a design system (Figma).

Provo, Utah, United States

• Evangelized and designed a restructuring of 6 web apps into 1 unified web experience. (By my last day at Sawtooth, three out of six had been fully implemented.)

Provo, Utah, United States

• Redesigned 3 products from ground up and visually refreshed 2 others: modernized look and improved usability.
• Pitched, evangelized, and designed a restructuring of 6 web apps into 1 unified web experience.
• Created design system, including Figma component library.
• Instigated and implemented internal research project that improved development roles and process.
• Hired and mentored 2 designers.

Orem, Utah, United States

• Established and drove UX design practice and processes at the company.
• Responsible for all UX and UI design at the company: user interviews, design ideation, mockups, prototypes, working closely with team members and stakeholders, usability testing.
• Led implementation of user feedback platform.

Provo, Utah, United States

• Generated user stories, ideation, user flows, sketches, mockups, wireframing, prototypes, and design documents and editing.
• Collaborated closely with developers to determine feasibility and ensure proper implementation of designs, product manager to decide strategy, and marketers to consult on their products’ usability and aesthetics.
• Implemented customer request process that reduced maintenance and increased trend insights.
• Managed QA Department. Implemented system that significantly increased throughput during sprints and shrunk task backlog.
• Established style guide and managed content creation for help site.

Orem, Utah, United States

• Tested web products for functionality and visual design precision.
• Provided UX/UI feedback on usability issues.
• Worked closely with designers to clarify designs, developers to enforce standards, and project managers to coordinate work efforts and deadlines.

Washington, DC

• Led mobile app design and website redesign: personas, mockups, and wireframes.
• Contributed to business and marketing strategy.
• Developed curriculum and provided copywriting for seminar program.
• Wrote copy: web, e-book, and promotional.

Rockville, MD

• Supported enterprise sales team: administrative work and cold calls.

Provo, UT

• Assisted customers with all things printing.

Salt Lake City And Logan, UT

• Co-ran youth summer program sessions, overseeing all activities and operations.
• Trained and co-supervised 45 staff members each week.
• Responsible for hundreds of youth each week.

Provo, UT

• Tutored students on basic physics concepts.
• Graded homework and exams.