David Knodel

David Knodel Email and Phone Number

Powershell Automator, Microsoft Exchange, Active Directory, O365, Azure @ OpenText
waterloo, ontario, canada
David Knodel's Location
Gulf Breeze, Florida, United States, United States
About David Knodel

David Knodel is a Powershell Automator, Microsoft Exchange, Active Directory, O365, Azure at OpenText.

David Knodel's Current Company Details
OpenText

Opentext

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Powershell Automator, Microsoft Exchange, Active Directory, O365, Azure
waterloo, ontario, canada
Website:
opentext.com
Employees:
13352
David Knodel Work Experience Details
  • Opentext
    Senior Cloud Services Engineer
    Opentext 2022 - Present
    Took over (as a team) a second product (encrypted email), expanding managed user base from ~250k to ~4mil. Now managing Azure SQL Server, App Services, App Insights, and Azure VMs. Wrote a web-based Hosted Exchange front-end to replace a Win32 app that performed 2nd and 3rd-level support functions, including two supporting APIs. Wrote a similar front-end for new encryption product support.
  • Opentext
    Cloud Services Engineer
    Opentext 2021 - 2022
    Gulf Breeze, Florida, United States
    Absorbed support escalation queue role after staffing losses from acquirement. Refactored all reporting to comply with new SOC-2 requirements. Refactored utility site for the next major revision of Powershell Universal. Wrote technical documentation for support site, and consolidated documentation into Confluence.
  • Zix
    Unified Communications Engineer
    Zix 2019 - 2021
    Gulf Breeze, Florida, United States
    Migrated Skype for Business on-prem to Microsoft Teams. Managed server vulnerabilities using Tenable. Created and taught a Powershell training curriculum for parent company Zix. Wrote all automation code for the AppRiver / Zix merge (AzureAD). Developed a web-based utility site that utilized SQL and Powershell Universal to extend capabilities for outside departments. Consolidated documentation into Sharepoint.
  • Appriver
    Unified Communications Engineer
    Appriver 2014 - 2019
    Architect and Product Owner for on-prem Skype for Business Enterprise 2015, capable of servicing 60k+ users, with Edge network for public Skype and Skype for Business Online federation. Migrated Exchange infrastructure from Windows Server 2008-2012 R2 to Windows / Exchange Server 2016. Integrated Skype for Business with Microsoft Teams, Interactive Intelligence / Cisco Unified Communications Manager (VoIP). Virtualized all non-Exchange workloads with Hyper-V / VMM.
  • Appriver
    Systems Administrator
    Appriver 2012 - 2014
    Gulf Breeze, Florida, United States
    Migrated all users from existing MS Exchange 2003 and 2007 environments to a new 2013 environment. Migrated CommuniGate POP/IMAP-only users to Exchange. Moved team’s code into Git repos and release pipelines using Azure DevOps (VSTS) and Azure Automation. Migrated company mailboxes and AD from on-prem to O365 / AzureAD.
  • Appriver
    Junior Hosted Exchange Engineer
    Appriver 2010 - 2012
    Monitored existing Exchange backups and setup new backup installations. Monitored Exchange drive space and health through user moves. Migrated backups from AppAssure Replay to Microsoft SCDPM. Rewrote database, drive, and mailbox reporting (Powershell) to utilize SQL. Managed POP/IMAP-only CommuniGate mail servers and clustered delivery / smarthost servers.
  • Appriver
    Hosted Support Technician
    Appriver 2007 - 2010
    Phone tech support for hosted Exchange 2003 & 2007. Created and taught the training curriculum for new support techs.

David Knodel Education Details

  • Mcp
    Mcp
    Exchange Server 2016, Windows Server 2016
  • Mcp
    Mcp
    Windows Vista, Windows Server 2003
  • Comptia A+
    Comptia A+
    Network+

Frequently Asked Questions about David Knodel

What company does David Knodel work for?

David Knodel works for Opentext

What is David Knodel's role at the current company?

David Knodel's current role is Powershell Automator, Microsoft Exchange, Active Directory, O365, Azure.

What schools did David Knodel attend?

David Knodel attended Mcp, Mcp, Comptia A+.

Who are David Knodel's colleagues?

David Knodel's colleagues are Ciara Wyse, Alora Carter, David Cordero, Jasper Rowe, Abitha S, Elite Shiboo, Chamala Kondareddy.

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