David Knowles

David Knowles Email and Phone Number

Director @ David Knowles Funeral Service
David Knowles's Location
Stockton-On-Tees, England, United Kingdom, United Kingdom
David Knowles's Contact Details

David Knowles work email

David Knowles personal email

n/a
About David Knowles

There has always been something in my heart telling me that being a Funeral Director is my purpose. Before establishing my own independent family run Funeral Service, I worked for the UK's largest corporate Funeral Service from being a Funeral Service Operative, Funeral Director, Manager and Regional Operations Manager.My passion and drive to support families and our communities through the hardest times of their lives is very important to me. Caring for the bereaved and ensuring their loved one has the funeral they want has been my passion for over 25 years.Throughout the last 25 years, I have been entrusted to care for thousands of families. Families trust me with their most precious loved one and I only get one chance to ensure their Funeral is perfectThe little things don't mean a lot, they mean everything. To learn about the services we offer that can make your loved one's Funeral much more meaningful, call us anytime on 01642 929090. You can also email us at support@davidknowlesfuneralservice.co.uk, visit our website at www.davidknowlesfuneralservice.co.uk or enquire via our social media pages. You can also call in anytime for a chat and a cuppa and have a look around. I can answer any of those questions no one wants to ask or bust those myths that are so prevalent when people discuss Funerals.I'm here for you... anytime. You can trust me to handle every detail with Dignity and Kindness.

David Knowles's Current Company Details
David Knowles Funeral Service

David Knowles Funeral Service

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Director
David Knowles Work Experience Details
  • David Knowles Funeral Service
    Director
    David Knowles Funeral Service Mar 2024 - Present
    Mandale Park, Urlay Nook Road, Eaglescliffe, Yarm.
    At David Knowles Funeral Service, we understand that every detail matters when it comes to saying farewell to a loved one. From the smallest gesture to the grandest arrangement, we put our heart and soul into every aspect of the preparation process. With compassion and professionalism, we ensure that every moment is dignified and meaningful, honouring the life and legacy of those we serve. Trust David Knowles Funeral Service to handle every detail with Dignity and Kindness.
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  • Co-Op
    Regional Operations Manager
    Co-Op Jul 2018 - Nov 2022
    Funeralcare - Central Yorkshire
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  • Co-Op
    Regional Operations Manager
    Co-Op Apr 2017 - Jul 2018
    Funeralcare - Northumberland, Tyne & Wear
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  • The Co-Op
    Regional Manager
    The Co-Op Feb 2016 - Apr 2017
    Funeralcare - Cumbria, Tyne And Wear
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  • The Co-Op
    Manager
    The Co-Op Oct 2010 - Feb 2016
    Durham Tees And Coast Region
    •Lead, manage, coach, develop and inspire direct reports and my team to improve client satisfaction.•Communicate effectively to engage employees at all levels within my team ensuring the team are fully involved, motivated and employee engagement is optimised•Manage all branches to ensure that all clients’ needs are satisfied with regards to service, quality and choice.•Lead the team from the front and participate in all aspects of the responsibilities of my team, including arranging and conducting funerals.•Implement and manage the annual budget and business plan.•Develop and manage area operations in line with our operating model, standards and way of working.•Highlight and propose to Senior Management suitable areas for potential cold start and new business opportunities within the area and work with Senior Management to develop viable opportunities.•Ensure compliance with all legal and statutory obligations so my area meets the required standards whilst following our way of working•Work collaboratively to build internal and external networks; nurturing key relationships in the community.
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  • Co-Operative Funeralcare
    Management Designate
    Co-Operative Funeralcare Apr 2008 - Oct 2010
    Uk Wide
    The idea of the Management Designate Programme was to pick potential Managers and develop them in all areas of the funeral business both operational and non operational. Whilst on the programme I was seconded to many areas of our business, these included, Standards, Strategy and Development, Training, Special Operations, Client Relations, Finance, Crematoria and Marketing. I also provided Managerial cover for the Co-operative Funeralcare branches in the south side of Glasgow. In addition to this I became familiar with most areas of our business. The programme developed me both professionally and personally and increased my confidence greatly, the programme also prepared me well for my current Managerial role by giving me the knowledge and confidence to lead and drive our business forward.
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  • Co-Operative Funeralcare
    Principal Funeral Director
    Co-Operative Funeralcare Jun 2005 - Apr 2008
    Northern Private Region
    •Deputise for Manager.•Be responsible for day-to-day staff conduct and funeral standards.•Be an active Funeral Director.•Assist manager on appraisal for FD's. Conduct training and appraisal of FSO’s•Day to day supervision of Funeral teams.•Plan day to day scheduling.•Assist manager with the overall smooth running of the funeral home.
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  • Co-Operative Funeralcare
    Funeral Director
    Co-Operative Funeralcare Sep 1999 - Jun 2005
    Middlesbrough
    •Supervise, arrange and conduct funerals, ensuring all funerals meet the requirements of the clients and are compliant with processes and procedures.•Ensure effective liaison with all external agencies and authorities. •Establish the client’s requirements and advise accordingly.•Be conversant with Product Knowledge.•Be conversant with local customs and practises within the local community (all denominations and faiths)•Be responsible for the day-to-day maintenance and cleaning of vehicles.•Be responsible for the preparation and presentation of clients loved ones.•Be responsible for the maintenance of clerical records relating to my own activity and activities of the service.•To maintain & be responsible for a high standard of personal appearance, speech and conduct.•To be an active member of the local community.
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  • Co-Operative Funeralcare
    Funeral Service Operative
    Co-Operative Funeralcare Sep 1997 - Sep 1999
    Thomas Rea & Sons
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David Knowles Skills

Customer Service Coaching Management Leadership Team Leadership Team Building Public Relations Business Development Event Planning Time Management Customer Satisfaction Team Management Business Strategy Change Management Business Planning Microsoft Office Finance Social Media Employee Engagement Performance Management Financial Analysis Community Outreach Continuous Improvement Data Analysis Video Editing Volunteering Client Relations Ios Funeral Homes People Skills Customer Engagement Customer Support Performance Improvement Problem Solving People Oriented Analysis Web Design Web Analytics Networking Process Improvement Community Engagement People Development Digital Product Development Product Development Organizational Design Agile Methodologies Digital Strategy Digital Marketing Agile Environment Google Analytics

David Knowles Education Details

  • Conyers School Yarm
    Conyers School Yarm

Frequently Asked Questions about David Knowles

What company does David Knowles work for?

David Knowles works for David Knowles Funeral Service

What is David Knowles's role at the current company?

David Knowles's current role is Director.

What is David Knowles's email address?

David Knowles's email address is da****@****ve.coop

What schools did David Knowles attend?

David Knowles attended Conyers School Yarm.

What skills is David Knowles known for?

David Knowles has skills like Customer Service, Coaching, Management, Leadership, Team Leadership, Team Building, Public Relations, Business Development, Event Planning, Time Management, Customer Satisfaction, Team Management.

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