David Knutz Email and Phone Number

Lead engineer in charge of installation, preventative maintenance, and fault isolation of AC/DC critical power equipment. Equipment includes all rectifier, inverter, UPS, switchgear, and associated controlling devices. Well versed in all current battery technologies, which includes but not limited to, VLA, VRLA, Sodium Nickel Chloride, etc. and associated test equipment (Midtronics Celltron Ultra, Alber BCT-2000, Cellcorder, DMA-35). Also highly experienced with a variety of DMM's, amp meters, scopemeters, power quaility monitors, etc. Consults with customers, installations staff and team to determine the hardware, systems, and cabling requirements associated with projects and or customer issues. Evaluates and recommends corrective process plans as well as other services. Configures and performs problem diagnosis and recommends solutions for critical issues. Performs Installations and upgrades of systems as needed. Maintains ongoing phone support and customer service objectives. Collects data and maintenance information of critical systems & tools.Orchestrates dispatch of parts and services as needed. Provides support for internal quality information feedback. Provides user support including problem diagnosis and resolutions in all the above areas. Maintains and details technical documentation including manuals, processes and method of procedures. In field repair of systems and/or technical assistance. Consults with the customers, installations staff and team to determine the hardware, systems, and cabling requirements associated with projects and or customer issues. Evaluates and recommends corrective process plans as well as other services. Home based while providing 24/7 coverage within North America and occasional international travel (100% travel). Unconventional work schedule that includes day and night work that is usually performed within a customers maintenance window or at a moments notice due to an emergency outage situation.