Operations Manager
Taipei
Operation function: (Management 30 people)maintain production and editorial team service level, include budget ,recruiting, outsourcing and improvement plan.-Build and lead 3 teams.- Operational process planning and formulation of rules- Personnel management and recruiting matters.- Third party supplier management- Customer Service Process OptimizationPre-sales function: -Win contract with sals team and assist to build customization platform-Proposal planning and supply coordination-Customer service and improvement program-Service Process Design / Document Design / Internal Archive-Bigdata report planning / custom design and public relations analysis-Work with product managers to improve platform functionalityOutsourcing and strategy function:Base on public relationship my job to co-work with freelancers and make decisions include social media operating,crisis suggesting and analyzing report editing