Global It Operations And Support Coordinator
I was responsible for global server hardening (~1000 servers) - OS Update administration, OS upgrade, EDR (Malwerbyte/Cybereason) and Active Directory Security and Hardening (ADUC). I administrated and developed Solution Business Manager system for submitting tickets for global support. My scope was also Sendgrid administration as 3rd party SMTP provider (~10M emails/month).Technologies:- Windows server W2008R2, W2012R2, W2016, Ubuntu 18, 20- VMware cloud director- Azure cloud / AzureArc- AWX Ansible (open source)- Rundeck - Serena Business Manager- Sendgrid