Listening and learning about your organization’s existing challenges to align enterprise-grade orchestration with a powerful, secure, scalable, and repeatable approach.

- Building precise messaging frameworks, articulating service offerings, identifying automation use cases, telling intelligent automation success stories, and more.- Management and administration of Highspot, our sales enablement platform.- Helps with creation of sales enablement content for our field team.

Leading an experienced team of solutions engineers who specialize in aligning technical solutions to relevant business scenarios using RPA (Robotic Process Automation), IDP (Intelligent Document Processing), Process Mining, Low Code/No Code Apps, and E2E (End-to-End) Workflow Orchestration.

After the acquisition of K2 in October 2020, I continued my previous responsibilities with an emphasis on the K2 stack.

Responsibilities:• Provided thought-leadership content to highlight the benefits of digital transformation.• Worked on a team to define high level product messaging that would resonate with prospects and customers.• Met with regional marketing and sales leaders to achieve global Lead, MQL, SAL, and SQL targets.• Assist with defining persona targets and segmentation for marketing campaigns.• Facilitated the creation of marketing playbooks to assist with field sales enablement.Key Accomplishments:+ Facilitated and administered ZoomInfo enablement across the global marketing team.+ Led the Product Tips and Tricks session at K2's annual user conference.+ Delivered messaging, use-cases, and a playbook for a short-notice COVID-19 campaign.+ Ran global webinars with third-parties (Partners, Forrester Research, Harris Insights, etc.) to provide positive, independent outlooks into K2 capabilities.+ Provided content for K2's website re-design, including all product overview videos.

Responsibilities:• Provides comprehensive technical demonstrations to communicate K2 capabilities.• Guide businesses on how to solve their complex problems with K2 technology.• Provides on-site field demonstrations, and prospect trial support.• Attends regional events to broadcast K2's value to organizations.• Serves as a technical intermediary between K2 and its regional VAR, GSI, and delivery partners.• Helps on-board, train, and mentor new Technical Specialists.Key Accomplishments:+ Envisioned and delivered an internal K2 Cloud application for sharing, managing, and delivering product demos across the US team.+ Created the technical pre-sales coursework and certification program for partners.+ Promoted to a Product Marketing Manager in October 2019.

Responsibilities:• Served on the technology leadership panel to help align the department with business trends.• Lead solutions development teams by providing guidance, wireframes, and technical direction.• Amended SOWs and operated with legal counsel to identify areas of concern.• Estimated the complexity of development for proposed solutions.• Worked within a team of experts to answer technical RFP, RFI, and RFQ questions.• Provided cost guidance and level of effort estimations to internal executives.• Implemented technical proof of concept solutions to show ability to meet customer requirements.• Evaluated problems of workflow, organization, and planning – developed appropriate corrective action.• Provided guidance and mentorship to junior developers.

Responsibilities:- Consulted with clients to develop solutions to business problems based on the K2 technology.- Responsible for development of the regional partner channel.- Tasks included training business partners' technical staff, planning and presenting at joint marketing events, and demonstrating value to the business partner's organization.- Responsible for technical presentations to current and potential K2 customers demonstrating the K2 product suite.- Implemented proof of concept applications as necessary to assist with the sales process.- Presented and demonstrated K2 software at user groups and various regional events to assist with the sales process.Key Accomplishments:> Passed certification exams on K2 blackpearl and K2 smartforms.> Successfully passed 3-week K2 Developer Immersion Training in Bellevue, Washington.

Responsibilities:• Installed the Development, QA, and Production environments for K2 blackpearl.• Developed K2 solutions working as a lead developer.• Performed code reviews on K2 applications – adjusting rules, logic, and performance.• Presented at Northwest Ohio SharePoint User Group.• Streamlined project work as a Scrum Master.• Built custom .NET web parts for SharePoint 2010.• Created various PowerShell scripts to automate tasks, deploy solutions, and migrate content.• Served as the final escalation point for SharePoint 2010 / SharePoint Online support issues.Key Accomplishments:> Architected and executed a plan to implement K2 blackpearl 4.6.8.> Scheduled and implemented 3 version upgrades (4.6.9, 4.6.10, 4.6.11) with necessary cold-fixes.> Created a BI Portal content delivery system used to display business dashboards to key executives.> Designed a passdown tool to allow factory workers to push manufacturing data to the next shift.> Restructured TFS and organized existing source code for deployments. Optimized source code promotion to prevent mistakes and overwrites.> Led a team of offshore SharePoint developers through a high-visibility Virtual HR portal project.

Responsibilities:• Managed support and recovery efforts during the year and throughout project hypercare.• Established plan-of-attacks and risk assessments prior to technical operations.• Recognized and championed InfoPath forms as a low-cost solution mechanism.• Designed and built over 15 InfoPath workflows and forms during this period.• Developed a support ticket survey allowing users to rate their service experience.Key Accomplishments:> Architected and developed an automated domestic Shipping Request system.> Designed a software approval system to save on CAD software and monitor subscription costs.> Lead Analyst during SharePoint 2007 to SharePoint 2010 upgrade.