David Kumar Email & Phone Number

Wilmington, Ma, Us

Communications and Marketing• Developing and distributing communications for Symbotic and our customers.• Be the audio/visual liaison for all Company events (on-site and off-site)• Producing interactive communications content using graphic design.• Operating and maintaining our robust website and internal communications platforms (Newsletter and digital signage).• Develop and implement improvements to communications and supporting materials to improve effectiveness and meet evolving needs of the business.• Traveling to Symbotic customer sites to capture and develop content for communications (approx. 10-15%).• Support and bolster our Social Media presence and content production.• Scan the media marketplace to keep up-to-date on the latest media trends.• Update and maintain brand standards and library of brand assets; support requests for branded materialsTraining• Assisting and leading initiatives to help improve the online learning experience for all internal and customer associates.• Developing video-based content for Field Maintenance and Operations teams.• Producing interactive online learning content using graphic design, interactive demos, video design, quizzes and more.• Supporting the development of virtual learning experiences, including promoting, administering, measuring, and refining content and courses.• Suggest improvements to training events, programs, and materials to improve effectiveness and meet evolving training needs of the business.• Supporting in the creation of internal company communications• Ensure that key messages align with vital business strategies.

Wilmington, Ma, Us

Content DevelopmentDeveloped hundreds of video-based trainings for Field Maintenance and Operations teams supplying knowledge to 10 sites and 400+ field employees.Produced interactive, visually impressive online learning content using graphic design, interactive demos, video design, quizzes and more for 10 customer sites and 2 headquarter locations.Crowdsourced video content for training from 10 customer sites.Collaborating with management, employees, project leads and departments to identify ongoing training needs.CommunicationsManaged the rollout of a new communications platform in under 3 months. Achieved a 66% average viewership up from 17%.Managing the internal visual messaging system across all company locationsMaintaining the company website and various online profiles through profile updates, copyediting, and content creation.Training DeliverySupporting the development and delivery of in-person and virtual learning experiences, including promoting, administering, measuring, and refining content and courses for over 300 employees.Project ManagementLead the implementation of a new LMS for the internal and external training of over 1000 associates and customer employees across 12 locations.

• Worked with 20+ clients • Landscape and Portrait Photographer • Various genres of video production • Managing various social media accounts (Facebook: 158, Twitter: 47 [rarely used], Instagram: 274) • Managing website and client communications through email

Cambridge, Massachusetts, Us

LeadershipProject Managed Company’s First Product Launch (Surpassed goal by 245%, Raised $137k) Lead a team of up to 10 video editors creating 10s of videos a weekLead the company's university outreach to search for interns of varying skill sets.Content CreationPlanned, shot, and edited an average of 5 videos a week. MarketingManaged the rollout of a new Marketing Strategy that saw an increase in followers by 10% on Facebook, and an increase of YouTube subscribers by 100% in 1 year. Managed Marketing communications on all social media channels and emails

Cupertino, California, Us

• Transform Apple Store visitors into loyal Apple customers • Create the energy and excitement around Apple products • Providing solutions and getting products into customers’ hands • Staying on top of news about products and initiatives • Applying expertise in customer interactions • Training customers on the latest Pro software built by apple

Boston, Ma, Us

• Trained on VFX Compositing programs (Nuke, Flame, and Maya) • Helped with daily tasks around the office • Learned and applied skills taught by artists in my own projects

Grapevine, Texas, Us

LeadershipImpressively managed the regional flagship store for New England, meeting and exceeding most regional KPIsAchieved annual revenue of $3.5 MillionCustomer ServiceProvided excellent customer satisfaction through performance of greeting customers upon arrival and providing current promotion and deals, aesthetic displays of the store, and answering questions of sales and promotions offered.Achieved store Net Promoter Rating of 85+ for 8 months.Loss PreventionConducted daily on-hand inventory checks for various products on a rotating basisMaintained a .7% inventory loss. (District average of 5% inventory loss)People ManagementPlanned resource allocations on a weekly basis using forecasted foot-traffic and on sales goalsLead a team of 20 associates as many as 35 during peak holidays season

Managing all stage productions, working with a large audio board, and writing lighting programs.

Irving, Texas, Us

Aiding customers on the sales floorReturning product to proper locationRecovering the Store back to a clean and safe stateService LeaderAiding any customer that wishes to have a piece of art work custom framed

Bachelor'S, Media Production: Post Production

Dipolma, General Studies