David Kupperman Email & Phone Number

An international elearning company that develops elearning authoring tools and hosting platform.; Provide pre-sales and post-sales support for CourseMill products. Provide escalated technical support. Configure and administer Amazon EC2 cloud computing solution. Implement, administer, and troubleshoot CourseMill solutions for new and existing customer installations. Install, administer, and troubleshoot various web services issues in Microsoft and Linux environments. Setup and maintain various FTP client and server configurationsKey accomplishments:Migrate large customer environment to load balanced solutionImplement new Lectora Online environment in US and European sitesTechnologies Used DailyPutty SSH client, Red Hat Enterprise Linux, Fedora Linux, FreeBSD UNIX, MySQL Server, Cisco VPN Client, Apache Web Server, Apache Tomcat, PHP, Microsoft Windows Servers (various versions), VNC, VMWare

A privately held, 4-year old cellular tower company, which owns over 8900 master lease agreements on cell phone tower sites, and is currently the 4th largest cell phone tower company in; Develop and execute IT system infrastructure design plan to include the usage of blade servers and storage area networking. Provide analysis of phone and data circuit utilization and develop plan to transition systems to alternate carrier Metroethernet network. Administer infrastructure environment, including network switches, routers, firewalls, servers, and desktops. Supervise IT help desk team members on day-to-day support tasks and transitional projects. Work in conjunction with various vendors to achieve project goals. Prepare budgetKey accomplishments:Assist in more than doubling the size of the company in two years through IT systems growth Establish disaster recovery site; and prepared disaster recovery plan and proceduresSuccessfully deploy hybrid virtualized infrastructure environmentCoordinate IT systems move in conjunction with office moveCoordinate and implement infrastructure migration from hosted collocation environment; Successfully migrated environment from Windows 2000 with Microsoft Exchange 5.5 to Windows 2003 with Exchange 2003Establish remote access policies and procedures for use with Cisco VPN concentrator and Access Control serverTechnologies Used DailyWindows Server 2008/2003/2000, Windows XP/Vista, EMC Clarion CX300/AX100, McData Spherion storage switches, Cisco Switches, Cisco routers, Cisco ASA/PIX firewall, Dell Poweredge servers, HP Proliant servers, Microsoft Exchange 2003, Microsoft SQL Server 2000/2005, Microsoft ISA Server, Barracuda Spam firewall, Blue Coat spyware firewall, Trend Micro NeatSuite Antivirus, Symantec BackupExec, Microsoft Hosted Exchange at Frontbridge, Nortel Meridian phone system, VMWare ESX 2.5/3.0, VMWare Infrastructure Manager, Evault backup solutions, Blackberry Enterprise server, Doubletake Replication

A privately-held IT consulting firm that has been serving South Florida for 10 years. Gator Technologies merged with SL Powers in 2005.; Member of 8-person team assigned to manage various client projects. As a member of that team, developed and implemented innovative, consumer-oriented service plans. Was lead technical engineer on seven simultaneous customer accounts. Key accomplishments:Successfully managed multiple implementation project assignments Provided network consultations and evaluations that resulted in the creation of new projectsTechnologies Used DailyWindows 2003/2000/NT, Windows XP/2000/98/Me, Symantec Antivirus, Veritas BackupExec, Trend OfficeScan Antivirus, Microsoft Exchange 2003/2000, Microsoft SBS Server 2003/2000/4.5, Microsoft Clustering, Dell Poweredge Servers, HP Proliant servers, custom-built servers, Cisco switches, Cisco routers, Cisco PIX firewalls, Yosemite Backup software, Autocad Architectural Desktop 2000, HP Procurve switches

Palm Beach County is the fifth largest school district in the state of Florida and eleventh largest in the nation.; Coordinated with Assistant Principals on various assignments.Key accomplishments:Created and deployed plan to perform IT system inventory for various sites in the school districtDocumented findings and performed maintenance at school sites

Data and telecom services company based in the research and development facilities of Florida Atlantic University.; Managed Networking Team during various installation projects.