Growth-minded and resourceful professional with 25+ years of experience in all facets of supermarket/big box retail management. Successful in moving the business forward while maintaining high standards, increasing sales, driving performance and customer loyalty. Proven track record of optimizing front-end operations, enhancing and maintaining safety in the workplace, coordinating and managing retail programs, policies and procedures to maximize productivity. Respected leader with a recognized capability to direct, motivate and train teams to achieve operational excellence. Highly instrumental in resolving complex customer issues while providing an outstanding customer service experience. Specialties: Store Operations Management | Inventory & Stock Control | Customer Service | Team Leadership | Sales & Revenue Growth | Effective Communication | Problem Resolution
Listed skills include Customer Service, P&L Management, Inventory Control, Payroll, and 25 others.