David Burns Email & Phone Number

Southend-On-Sea, Gb

City Of London, England, United Kingdom

London, England, United Kingdom

• Leading critical data migration projects (IVC, Donorflex, Derby City Council), using ADF pipelines and DevOps• Code and process reviews, optimisation and automation• Supporting team member development through mentoring and skill-sharing• Internal and external KPI reporting

London, England, United Kingdom

London, England, United Kingdom

• Data analysis, using statistical techniques, identify, analyse, interpret trends, patterns in new and existing datasets to present insights.• Guiding and mentoring the junior data analysts in the team• Responsible defining standardised metrics, methodologies, and models to ensure consistency and accuracy across all analytical and reporting activities• Making recommendations about the methods and processes in which QSES obtains and analyses data to improve accuracy and the efficiency of data processes• Collaborate with internal stakeholders to identify, prioritise and implement new data sources and analytical needs of the business.• Compiling reports and provide insights to internal stakeholders to measure and improve business performance.• Specification and documentation of new reporting requirements.• Benchmarking and trend analysis against performance targets.• Testing and documentation of data models.• Checking and verifying data and analyses to ensure accurate reporting• Identifying and resolving the root cause of data quality issues and developing solutions to improve data quality.• Performing data operations activities such as matching, formatting and mapping data to ensure a global common data set.• Promoting 'Self-serve' analytics by mentoring internal stakeholders in the interpretation and use of analytical reports and models.

Rayleigh, England, United Kingdom

• Project lead in CRM implementation, including identification and engineering of required integrations• Full installation and implementation of company SQL server infrastructure, including engineering of end-to-end ETL process and outputs• Optimisation of reporting processes to reduce data latency to less than one minute from MIS update• Redevelopment of call off order processing, accounting for est. £2.4 million annual revenue exc. mailing service fees

Rayleigh

Transitioned from a project-specific role assisting the implementation of the Company's new core system to a fully-fledged systems administration role, maintaining and optimising the system, managing data and maintaining data integrity across mixed database softwares. Qualified in Administering SQL Server and Querying SQL Server, currently studying towards Implementing Data Models and Reporting, and Data Warehousing..

Rayleigh

Originally, working as a machine operator and setter in the Hologramming department, responsible for applying Mastercard, Visa and customer-supplied holograms and signature panels to secure cards. Tight schedules, coordinating and running multiple processes across several machines.Following internal promotion, day-to-day management of the 24-hour Secure Bureau department handling personalisation and fulfilment of Mastercard and Visa credit and debit cards.Tracking, reporting and exceeding production and fulfilment KPIs, as well as maintaining rigorous Quality standards.Fast turnaround (three-day service from data receipt), high batch numbers (150+ data files, each ranging from one record to thousands, per day), high-risk and high value.Effective management of teams and procedures.

Rayleigh

The Valley, Charlton

Day-to-day management of the public gym facility within The Valley football ground in Charlton.Customer service including sales tours, customer signups, and inductions.Membership sales, from cold calling to local conventions.Liaising with non-GLL departments to coordinate services and maintain Health & Safety (including official training as Site Health & Safety Representative).Organisation and monitoring of the gym team’s daily duties to provide and maintain a safe and enjoyable gym experience.

Warrior Square

Day-to-day maintenance of the public gym facility within Warrior Square Leisure Centre in Southend Town Centre.Customer service including sales tours, customer signups, and inductions.Lifeguard duties, including during very busy school holiday seasons and lesson bookings.Membership sales, from cold calling to local conventions.First Aid training, including deep water rescue.

Thorpe Bay

Day-to-day maintenance of the private gym facility at LA Fitness Thorpe Bay in Bournes Green.Customer service including sales tours, customer signups, and inductions.Lifeguard duties, including during very busy school holiday seasons and lesson bookings.Membership sales.Organisation and monitoring of the gym team’s daily duties, including lesson timetables and attendance/retention KPIs, to provide and maintain a safe and enjoyable gym experience.Qualifications in LA Spin, LA Circuit, Pool Maintenance and Testing, and supplementary training in First Aid.