Critical member of Small Business processing team. Provide technical and administrative support to multiple clients. Assigned to work multiple payroll processing platforms. Daily responsibilities included analyzing payroll history to correct errors, processing daily payroll runs, setting up benefits plans, tax filing efficiency, conflict resolution and mentor to team of new analyst's.

of inbound call center; Coached, Motivated, Trained and lead team of sales representatives, assisting customers with extended warranty activation, cycling process, service related concerns, collections, up-sales and account updating. Accessed multi software for processing and administrative duties also included. Seek out new clients and develop existing accounts by networking to find new customers and generate lists of prospective clients by offering sales presentations. Calculate premiums and establish payment method.