David La Email & Phone Number

Calgary, Alberta, Canada

• Implement strategic rent pricing strategies based on market analysis and property valuation, maximizing rental income whileremaining competitive within the local market
• Demonstrate expertise in managing a diverse portfolio of residential rental properties, ensuring optimal occupancy rates, tenantsatisfaction, and property maintenance
• Conduct thorough tenant screenings, including background checks and credit evaluations, to ensure reliable and responsible tenants, minimizing risks and mitigating potential issues
• Review and complete lease documents with customers, and conduct move-in and move-out inspections
• Establish and maintain positive relationships with tenants, addressing inquiries, concerns, and maintenance requests promptly and efficiently, resulting in high tenant satisfaction and retention

Calgary, Alberta, Canada

• Delivered guest services programs to shoppers daily to enhance community engagement and acted as liaison between customers, security, maintenance, marketing and all shopping centre departments at the administrative level
• Built and maintained strong working relationships with mall tenants and cross-functional teams to facilitate service requests, dispatched security and maintenance personnel via verbal and written communication
• Coordinated gift card sales by analyzing sales journals and inventory levels to develop strategies that drive revenue, ensuring accurate transaction records for accounting and forecasting by reconciling as needed
• Maintained guest services database; ensuring all customer information is kept current

Calgary, Alberta, Canada

• Managed daily cash, credit, debit, and gift card transactions of $1,500-$2,500 and was responsible for data inaccuracies and issues to management
• Handled multiple areas of business by ensuring customer orders were satisfied, the proper amount of inventory was stocked, and employees were motivated during stressful times resulting in lower queue times
• Resolved approximately 30 customer inquiries weekly, and consistently met performance benchmarks in speed, accuracy, and volume

Calgary, Alberta, Canada

• Addressed all customer problems promptly and directly in accordance with company personnel policies and procedures
• Mulitasked effectively between selling and stocking goods, and theft prevention while working independently
• Maintained established merchandising standards, including window, sales floor, and promotional displays

Bachelor Of Commerce, Business Technology Management

Ibm Data Analyst Professional Certificate, Junior Data Analyst Program

● Develop working knowledge of Python language for data analysis using Pandas and Numpy ● Effectively complete a capstone project by.