▪ Plan, coordinate and supervise daily operations of the Information Systems department related to business systems and data processing▪ Assist the VP of Information Services in planning, coordinating and supervising daily operations of the Information Technologies department (including hiring)▪ Liaison to business units and external vendors regarding IT matters▪ Lead Electronic Medical Record (EMR) user group to facilitate timely and accurate delivery of all EMR related projects▪ Participate in management forum meetings and other meetings/committees relevant to business needs▪ Primary contact with oversight of all business projects to facilitate elimination of duplicate effort▪ Provide strategic analytical services to all business units▪ Lead information services staff in daily activities▪ Organize and head the technical training and orientation for new information systems staff▪ Lead all Business Systems Analysis activities▪ Model business workflows through functional and non-functional requirements elicitation meetings with agency staff and external vendors▪ Liaison between agency staff and external vendors▪ Analyze and enhance agency business processes, systems and reporting▪ Design and develop custom applications and interfaces to the existing Electronic Medical Record system▪ Extensive use of Microsoft SQL Server including queries, stored procedures, views and functions▪ Manage the design, development and maintenance of a centralized data warehouse▪ Mentor all staff on business processes and structure

Conducted meetings during requirements elicitation. Designed user interfaces for application (Microsoft Access and SQL Server) and provided PC support of all team member computers

Analysis, design and development of automated systems for various functions. Systems integration using Microsoft Office Suite.