David Lagerborg Email & Phone Number

Denver, Co, Us

Broomfield, Colorado, United States

Denver Metropolitan Area

Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and network connectivity. Provides system administration for assigned infrastructure and establishes and… Show more Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and network connectivity. Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users. Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment. Supports new infrastructure projects. Maintains all configuration documentation for assigned infrastructure. Show less

Oversee all service desk staff and ensure that end users are receiving the appropriate assistance. This role is also responsible for staff capacity planning, service process design, performance analysis, and developing proactive resolution plans. Design, define, and support the overall end user computing strategy. Provide and manage all technology solutions for end users.

Westminster, Co

Provide Tier 2/3 direct end user support. Lead and mentor Help Desk Technicians. Serve as Systems Administrator for customer facing systems to include the ticketing and support system, antivirus management, software patch management, Government Property Management, and resolves issues, as appropriate. Budget and plan for all indirect IT expenses.

Westminster, Co

Denver, Co