Inventory Operations Manager
● Developed and maintained numerous SOPs for inventory operations designed to be trackable with an emphasis on verifying details through intentional redundancy● Daily cycle count process to systematically comb through varying amounts of unique IDs every 30 days per compliance requirements● Ingestion of new product to ensure that data was accurate, functional and accessible for internal/external audits, government compliance and Purchasing/Finance operational needs● Redesigned case packing systems and procedures that increased Dynamic orders from 15% to 40% across multiple markets● Undertook Menu Operations to develop more efficient systems for photos, product descriptions, discounts and bundles● Introduced a monthly Global Adjustments reports for each market and was able to quantify the financial impacts of associate behavior and ensure that Operational and Compliance thresholds were not breached● Formulated “Rules About Reconciliation” as a guide for Site Managers and operations associates● Held a monthly “Shrink Review” with Site Managers and operations associates as a means of associate growth and accountability● Monitored and reported on Inventory specific KPIs for a Weekly and Monthly multi-department meeting● Utilized data aggregator to compile data for analysis to identify consumer trends, develop solutions to operational hurdles and increase efficiency and profitability● Recruited, hired and trained over 50 operations associates across multiple departments● Developed a battery of candidate assessments via phone screening, written test and face-to-face interviews to evaluate skills, capabilities and candidate potential success● Administrator for ERP/POS system, government reporting software, and internal proprietary programs● Launched new operations including hiring and training, initial inventory buy, coordination of equipment and supplies, logistical planning for opening, prepared space for regulatory inspection
