David Langford Email & Phone Number

Scarborough, Ontario, Canada

• Provide a positive first impression for patients • Actively listening to patients in order to collect and document relevant information about area of injury and respond to inquiries about treatments• Communicate with patients to help them understand their rights, responsibilities, and obligations regarding treatment plans and educate about OHIP regulations for treatments, discharge criteria, and home pain management strategies for self-sufficient recovery• Assess cases and make timely and well communicated decisions about treatment plans for results-driven approach to ensure the best possible recovery• Participate in team meetings about development and implementation of ideas for clinic procedures, growth, and promotion• Strong organizational and time management skills allowing for prioritizing workload and maximizing efficiency to effectively work under pressure to treat multiple concurrent MVA, WSIB, OHIP, and private case patients in a timely manner• Communicate changes, document treatments, and upload outcome measures to clinic files on Clinic Server• Work cooperatively with other members of the physiotherapy team about patients’ treatment plans• Perform other related clinic duties as assigned such as maintaining cleanliness of the clinic by washing towels and sanitizing equipment

Bowmanville, Ontario, Canada

• Provided excellent customer service to all members of the gym• Prospected for and gained new clients by providing excellent customer service with strong communication, active listening, effective negotiation, influencing and dispute-resolution abilities • Assessed clients and developed customized programs based on clients unique needs and goals with a results-driven approach by communicating with clients and collecting and tracking progress in clients’ folders• Maintained strong organizational and time management skills allowing for effective work under pressure• Participated in personal growth and development of knowledge and training skills by taking courses

Whitby, Ontario, Canada

• Worked cooperatively with other members of the physiotherapy team about patients’ treatment plans• Communicated with patients and educated about treatment plans and home pain management strategies• Carried out treatment plans based on physiotherapist’s recommendations including: modalities, manual therapies, and exercise prescription• Updated patient records with changes to the treatment plan• Maintained cleanliness of the clinic by sanitizing equipment