David Lanzillo Email & Phone Number

Greater Boston Area

I provide excellent client service using vast industry knowledge and superior analytical problem solving.

Quincy, Ma

• Utilized vast knowledge and analytical skills to perform comprehensive reconciliations of mutual fund portfolio positions and income and tax reclaim exceptions.• Served as the single entrusted contact for the share reconciliation team of one of the largest clients, and analyzed and responded to all of their daily inquiries. Also conducted weekly conference calls with the client's share reconciliation, corporate actions, income, trading, derivatives, and accounting teams.• Provided extensive, thorough training and mentoring to 20 coworkers.• Managed quality and costs of the organization by identifying the cause of reconciliation breaks understanding what actions were required to correct them, and effectively communicated research details to appropriate parties to ensure timely resolution.• Delivered customized and effective solutions to clients that met unique demands. Created and implemented a new procedure to reconcile client mutual fund positions to State Street's.• Supported regulatory compliance by overseeing all audits to ensure adherence to protocol.

Quincy, Ma

• Managed, mentored and thoroughly trained teams ranging between 5 – 10 members providing custody and accounting services for several large mutual fund clients.• Cultivated and strengthened lasting client relationships and provided high value adding services. Trusted source of knowledge sought out by clients for complicated issues.• Boosted revenue by bringing in and cementing relationships with new clients and optimizing the servicing of existing customer accounts.• Promoted sense of collaboration and teamwork within and across business units. Utilized excellent verbal and written communications skills to build relationships and exchange information clearly and concisely with clients, and also to provide training and expertise to staff.

Quincy, Ma

• Primary liaison for numerous clients and investment managers.• Built and secured strong, lasting relationships with clients based on trust and confidence in ability to provide high quality and valued products and services.• Utilized excellent communication, research, and analytical skills to understand a vast variety of client requests and provide quality answers and explanative information.• Trained and supervised 12 new employees on company procedures and optimal fulfillment of specific client requests.

Quincy, Ma

• Produced accurate and timely calculation and reporting of client cash availability. Accurately processed accounting and custody of trades and ensured settlements. Calculated, processed, and ensured accurate receipts, collections, and reporting of income, expenses, corporate actions, trades, foreign exchanges, claims, and client billing.• Coordinated daily cash and weekly share reconciliations.• Performed daily accounting and pricing of funds. Produced and reported accurate and timely net asset values.