David Larson Email & Phone Number

Liberty Lake, Wa

Inbound customer serivce in a call center environment. I am a licensed insurance agent in over 40 states. I am involved with the monthly newsletter and minor aspects of Sharepoint development. My recent projects have been centered around creating and managing programs to motivate my team and drive business results.Member of the Local Employee Council, which is centered around being the voice of the employees to higher management and building operations.

Phoenix, Arizona Area

• Managed a team of remote call center representatives.• Utilized problem solving skills to improve team morale and performance.• Coached and trained personnel.• Upheld professionalism of client/firm relationship. • Created, developed, and maintained projects and programs.

Flagstaff, Arizona Area

• Handled guests’ issues in a courteous manner, while maintaining the integrity of the hotel.• Reported daily numbers and maintained records of company financial data.

Flagstaff, Arizona Area

• Managed a team of over 25 individuals. • Hired and trained new employees.• Conducted monthly staff meetings.• Managed inventory of restaurant.• Made purchasing decisions/selected suppliers.• Managed promotional items.

Masters In Business Administration, Business, Management, Marketing, And Related Support Services

B.A., Liberal Studies/Sociology

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