David Lattimore

David Lattimore Email and Phone Number

Retired: Ex IT Service Delivery Manager at Ex Ultracomp, INGG, SG Digital @
David Lattimore's Location
Woodley, England, United Kingdom, United Kingdom
David Lattimore's Contact Details

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n/a

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About David Lattimore

Retired after 42 years and 4 months when I entered a small office above some shops in Market Place, Reading to start my IT career with ICL Dataskil which then took me to Ultracomp, INGG, and SG Digital.The first 10 years were the worst, the next 10 years were the worst too, after that I went into a bit of a decline (no prizes for guessing the inspiration for this comment).More seriously though, I've met many great friends over these years - 2 of my best friends now were in that office in Market Place all those years ago. Thank you all for all your help.

David Lattimore's Current Company Details
Ex Ultracomp, INGG, SG Digital

Ex Ultracomp, Ingg, Sg Digital

Retired: Ex IT Service Delivery Manager at Ex Ultracomp, INGG, SG Digital
David Lattimore Work Experience Details
  • Ex Ultracomp, Ingg, Sg Digital
    Retired: Ex It Service Delivery Manager
    Ex Ultracomp, Ingg, Sg Digital Nov 2020 - Present
  • Sg Digital (Division Of Scientific Games Corporation)
    Configuration And Release Manager
    Sg Digital (Division Of Scientific Games Corporation) Mar 2019 - Nov 2020
    London, United Kingdom
    Manage the release of new product versions to aggressive timescales across a variety of customers.
  • Inspired Entertainment, Inc.
    Head Of Release And Change Management
    Inspired Entertainment, Inc. Oct 2016 - Mar 2019
    London, United Kingdom
    Head a team of 10 where, over the last 2 – 3 years we have successfully transformed error prone, inconsistent release tasks into a set of slick, well defined processes, backed by system driven checks and balances, to all but eliminate what was a prevalent problem of human error.In Change Management we successfully manage 20+ change requests per week plus many standard change requests through a process handled via Service Requests.Manage the Service Request process which, due to its success within the IT functions has been extended, at their request, to other business functions within Inspired to control their workflow.Ensure the processes are managed and documented to a sufficient level for audits for compliance to ISO 9001 (required for Italy) and ISO 27001 (Gambling Commission). We have been successfully audited and commended by the auditors for both of these standards within the last 6 months.Ensure the processes conform to the Quality Management system in Inspired which feeds into the Continuous Improvement ProgrammeMaintain a set of KPIs for senior management to demonstrate the effectiveness of these ITIL processes
  • Inspired Gaming Group
    It Service Delivery Manager
    Inspired Gaming Group Sep 2014 - Oct 2016
    London, United Kingdom
    Created, developed, and implemented an ITIL Incident Management process in conjunction with the Remote Operations team within InspiredCreated, developed, implemented and managed a team to run the ITIL Problem Management process, seeing it through to a level of maturity where the day to day running could be handed over, leaving me to focus on developing other Service Management disciplines (see above).Extended the usage of existing ITIL Change Management and Release Management processes (see below) across all business areas.
  • Inspired Gaming Group
    Italy Vlt Change Manager
    Inspired Gaming Group 2011 - 2014
    London, United Kingdom
    This product runs in a highly regulated environment with very strict auditing and certification. The need to be able to prove the configuration of the product adheres to certified releases and to manage the change of that configuration over several clients and the release through staging environments and certification into live is essential. Designed, developed, and implemented an ITIL Change Management process for this single business area. Designed and implemented a Configuration Management process to verify the conformity of this product to certified versionsThe great success in doing this meant it was easier to persuade senior management to implement the other Service Management functions and to extend all these established processes across all products as described above.
  • Inspired Gaming Group
    Technical Platform Product Manager
    Inspired Gaming Group 2009 - 2011
    Responsible for the management of platform (server based) products, both third party and in-house developed, that underpin the services Inspired offer their customers. This includes managing incidents, problems, changes and planning / project managing future developments and releases for these products.
  • Inspired Gaming Group
    Change Manager
    Inspired Gaming Group 2008 - 2009
    Introduced Change Management process and managed the team to implement that process
  • Inspired Gaming Group
    Release Manager
    Inspired Gaming Group 2006 - 2008
    Responsible for the accurate and timely delivery of software over a widely distributed network.
  • Inspired Gaming Group
    Problem Manager
    Inspired Gaming Group 2005 - 2006
    Introduced a Problem Management process and then managed a team of Problem Analysts to implement this process
  • Inspired Gaming Group
    Developer
    Inspired Gaming Group 2002 - 2005
    Prominent member of the team that changed a struggling project into a highly successful one. My role was to provide systems analysis, design, applications development and implementation of systems for the ‘itbox’ project and back office support systems.
  • Fox It
    Principal Consultant
    Fox It Jan 2000 - Oct 2002
    Member of team on high profile project to design and develop a new generation of games / music / video terminal for the leisure industry. This project was taken over by Inspired Broadcast Networks (later to become Inspired Gaming Group) in Oct 2002 and I was one of ten of the project team transferred to that company.Fox IT is a Service Management / Managed Services company formed in Jan 2000 by the merger of Ultracomp with another company.
  • Ultracomp
    Principal Consultant
    Ultracomp Aug 1982 - Jan 2000
    Team leader for a number of projects for migrating data between a variety of local government applications and between a variety of computer platforms. Responsibilities included defining the strategy of the conversions, scheduling and allocating the work and designing/implementing the software.A lead designer and implementor for the development of the contributions system at Guernsey Social Security Authority. Tasks included the design of the on-line user interface and batch interfaces.Team leader of a project to convert a payroll system between two platforms which was successfully delivered ahead of schedule.UKAIR project. I was a designer / implementor on this defence project. This also included a 6 month task with the Ada compiler development team.A large number of different consultancy assignments. Most tasks were to design and write applications for ICLs private viewdata system BULLETIN.
  • Icl Dataskil
    Programmer
    Icl Dataskil Jul 1978 - Aug 1982
    Various programming and analysis tasks. Package support. BULLETIN development team.

David Lattimore Skills

Change Management Itil Management Networking Information Technology Incident Management Problem Management Release Management Configuration Management Itil Service Strategy Consulting Continuous Improvement Software Development Life Cycle Problem Solving Service Operation Service Transition Service Design Service Strategy Agile And Waterfall Methodologies Jira Knowledge Management Sharepoint Request Fulfilment

David Lattimore Education Details

Frequently Asked Questions about David Lattimore

What company does David Lattimore work for?

David Lattimore works for Ex Ultracomp, Ingg, Sg Digital

What is David Lattimore's role at the current company?

David Lattimore's current role is Retired: Ex IT Service Delivery Manager at Ex Ultracomp, INGG, SG Digital.

What is David Lattimore's email address?

David Lattimore's email address is la****@****rld.com

What is David Lattimore's direct phone number?

David Lattimore's direct phone number is +4420743*****

What schools did David Lattimore attend?

David Lattimore attended University Of Bristol, Goole Grammar School.

What skills is David Lattimore known for?

David Lattimore has skills like Change Management, Itil, Management, Networking, Information Technology, Incident Management, Problem Management, Release Management, Configuration Management, Itil Service Strategy, Consulting, Continuous Improvement.

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