Work closely with the C-Suite of each Client to develop a long-term Population Health Strategy, identify and drive network expansion opportunities, and successfully manage each renewal process. Lead a cross-functional team to ensure that each client has an individualized strategy to improve quality and reduce cost, that resources are appropriately allocated to achieve results, and that each client is executing on the strategy. As a trusted advisor to the C-Suite, identify, develop and advance value-based service opportunities including but not limited to: clinical integration, physician engagement, payor engagement, and Board/Leader engagement.

Own the customer account and relationship across all product lines; work with internal stakeholders to increase the value of each assigned account by being a trusted advisor who anticipates client needs, proactively interacts with clients, and, internally, acts as the voice of the customer. Maintain 100% retention rate while creating and closing new qualified leads in the existing customer base. Serve as the liaison between customers and Evariant Product organization

Provide subject matter leadership of the Revenue Cycle Management capabilities of DHG Healthcare. DHG Healthcare is the largest industry segment within Dixon Hughes Goodman LLP and assists healthcare providers in pursuing Risk Capability. Selected engagements include: assisting a 400 bed hospital to develop KPIs and improvement activities; revenue cycle expert witness support for a health system’s litigation, and; development of a cross-geographic/cross-service market relationship with a complementary professional services firm.

Led and managed Business Intelligence service line with responsibility for efficiently, effectively, and consistently providing strategic and operation consultation to existing client base achieving 90+% renewal rate ad company-wide leading NPS scores. Identified, closed, and executed on add-on sales to existing clients and referred prospective clients.

Recognized for achievement through increasingly responsible supervisory and project management roles; utilized technology-enabled solutions to provide value-added managed care and revenue cycle assistance to provider organizations.

Responsible for project management, staff supervision, team leadership, workplan and proposal development, and executive-level client interaction .

Analyzed, modeled, and supported commercial and government payor contract negotiations.