David Lavoie Email and Phone Number
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Leadership skills and management experience with running an IT departmentFocused on growth and accomplishments
Raymond James
View- Website:
- raymondjames.com
- Employees:
- 18734
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System Analyst - Digital Workplace – Platform Management And DeliveryRaymond JamesSouthfield, Mi, Us
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Senior Support AnalystRaymond James Financial Aug 2007 - PresentSouthfield, MiPerformed interviews and assisted in the decision making in hiring workstation services staff in SouthfieldFacilitate weekly meetings with workstation services, broker applications support, technology service center and technology consulting to discuss department issues and work on resolutionsCertified Raymond James instructor responsible for the training of IT security and RJNET to new hires in SouthfieldProject lead for Encryption deployment, hired, trained, managed contractors and provided weekly reports to management on progress and issuesEstablished and maintain business relationships with the management and supervisors in the Southfield center Provide mentoring and training for workstation services team members and new hiresResponsible for creating and updating department policies and procedures for workstation servicesReview and monitor calls in workstation services support queue for trends or outagesProvide customer service and support for over 3000 branches nationwideSubject matter expert for Microsoft Windows (All Versions) and Microsoft Office (All Versions)Microsoft CertifiedInstall and provide feedback on new software for PCs and mobile device to team members and managementSupport wireless devices and network connectivity
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It ManagerI-Link Computers, Inc. Feb 1996 - Jul 2007Trenton, MiManaged IT support staff and call center, produced monthly reports on volume and worked with staff on ways to improve productionResponsible for hiring, development and monitoring the performance of IT support staff including disciplinary actionsPrepared and approved the budget, payroll, bonuses and performance reviews for IT support staffStreamlined expenses and worked with vendors to reduce overhead, cut operational costs by 20% in one budget yearTrained and mentored IT support staff for both on-site and off-site PC and networking issuesCreated training documents and troubleshooting matrix to improve workflow for existing staff and assist in new hire training
David Lavoie Skills
David Lavoie Education Details
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Baker College Of Allen ParkComputer Science -
Information Technology -
Raymond James UniversityOrganizational Leadership
Frequently Asked Questions about David Lavoie
What company does David Lavoie work for?
David Lavoie works for Raymond James
What is David Lavoie's role at the current company?
David Lavoie's current role is System Analyst - Digital Workplace – Platform Management and Delivery.
What is David Lavoie's email address?
David Lavoie's email address is da****@****ers.com
What is David Lavoie's direct phone number?
David Lavoie's direct phone number is +172736*****
What schools did David Lavoie attend?
David Lavoie attended Baker College Of Allen Park, Henry Ford Community College, Raymond James University.
What are some of David Lavoie's interests?
David Lavoie has interest in Data Security, New Technology, Mobile Devices.
What skills is David Lavoie known for?
David Lavoie has skills like Technical Support, Troubleshooting, Disaster Recovery, Computer Hardware, Blackberry Enterprise Server, Sharepoint, Networking, It Management, Citrix, Active Directory, Hardware, Windows 7.
Who are David Lavoie's colleagues?
David Lavoie's colleagues are Bill Olsen, Sunil Tripathi, Becky Ball (Haglage), Jake Tunisky, Kellye Phillips, Cfp®, Awma®, Darrick Lund, Raymond Advisory.
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David Lavoie
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