David Le Email & Phone Number

David Le is a Queensland Rail Porter at Queensland Rail.

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  Porter

  Queensland Rail

  Jul 2018 - Present - Brisbane City, Queensland, Australia

  As a Porter, I am responsible for delivering exceptional customer service and ensuring a safe and efficient station environment. My role involved assisting passengers with diverse needs, coordinating assisted boarding to comply with the Disability Discrimination Act, and resolving customer issues promptly and professionally.I frequently utilized operational systems such as PIDS, PA, and radio communications to disseminate timely and accurate information to customers and colleagues, ensuring smooth station operations and a positive travel experience.In addition to my customer service responsibilities, I prioritized safety by adhering to Queensland Rail’s “Nobody Gets Hurt” principles, monitoring for hazards, and maintaining compliance with safety protocols and regulations. My ability to manage multiple tasks, communicate effectively, and collaborate with cross-functional teams allowed me to contribute to a seamless and secure station environment.